Dedicated hair and beauty professional with expertise in hair colouring, styling, and treatment techniques. Skilled in delivering exceptional customer service, fostering client relationships through active listening, patience, and a strong sense of aesthetics. Proficient in salon operations management, team collaboration, and time management, with a keen understanding of sales techniques and marketing trends. Committed to maintaining a neat appearance and positive behaviour while staying updated on industry advancements to ensure client satisfaction.
Experienced in training and development with focus on creating engaging learning environments. Capable of enhancing company productivity through innovative training programs and process improvements. Specialise in identifying employee learning needs, implementing tailored training solutions and monitoring outcomes for continuous improvement.