Summary
Overview
Work history
Education
Skills
Additional Information
Custom
Timeline
Generic
Lorena Potard

Lorena Potard

Parnes,France

Summary

Dedicated hair and beauty professional with expertise in hair colouring, styling, and treatment techniques. Skilled in delivering exceptional customer service, fostering client relationships through active listening, patience, and a strong sense of aesthetics. Proficient in salon operations management, team collaboration, and time management, with a keen understanding of sales techniques and marketing trends. Committed to maintaining a neat appearance and positive behaviour while staying updated on industry advancements to ensure client satisfaction.

Experienced in training and development with focus on creating engaging learning environments. Capable of enhancing company productivity through innovative training programs and process improvements. Specialise in identifying employee learning needs, implementing tailored training solutions and monitoring outcomes for continuous improvement.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Ongoing Training & Development

01.2025 - 02.2025
  • Continuing professional growth in beauty and well-being

English Language Training

12.2024 - 12.2024
  • Improved communication skills for professional interactions

Intern

Coiff&Co Hair Salon
Trie-Château
05.2024 - 06.2024
  • Developed proficiency in hair styling, coloring, and salon management

Intern

France Travail
Beauvais
05.2024 - 06.2024
  • Gained experience in professional development, career advising, and administrative support

Intern

Coiffure & Nature Hair Salon
Trie-Château
11.2023 - 12.2023
  • Enhanced customer service skills and learned advanced hair care techniques

Intern

Coiffure et Nature Hair Salon
Trie-Château
06.2023 - 07.2023
  • Gained hands-on experience in hairstyling techniques and salon operations

Intern

Coiff&Co Hair Salon
Trie-Château
09.2022 - 10.2022
  • Performed shampooing, assisted with hairstyling, and managed customer appointments

Intern

Franck Provost Hair Salon
Gisors
03.2022 - 03.2022
  • Assisted stylists with hair treatments, coloring, and client consultations

Intern

Spatium Perfumery
Gisors
12.2021 - 12.2021
  • Developed knowledge of fragrance compositions, customer service, and sales techniques

Education

College Certificate -

01.2018 - 01.2021

Professional Baccalaureate - Beauty and Well-being

01.2021 - 01.2024

Skills

  • Hair coloring
  • Styling
  • Treatment expertise
  • Strong customer service
  • Communication skills
  • Knowledge of beauty and well-being techniques
  • Team collaboration
  • Salon operations management
  • Basic English proficiency
  • Time management
  • Organization capacity
  • Punctuality
  • Sales techniques awareness
  • Understanding relational contact
  • Active listening
  • Patience
  • Sense of aesthetics
  • Fashion
  • Customer orientation
  • Neat appearance
  • Friendly behavior
  • Positive behavior
  • Willingness to learn
  • Eagerness to stay updated on marketing trends

Additional Information

Passionate about beauty, wellness, and client satisfaction, Dedicated to continuous learning and professional growth

Custom

  • Fashion
  • Formula 1
  • Music
  • Movie theater

Timeline

Ongoing Training & Development

01.2025 - 02.2025

English Language Training

12.2024 - 12.2024

Intern

Coiff&Co Hair Salon
05.2024 - 06.2024

Intern

France Travail
05.2024 - 06.2024

Intern

Coiffure & Nature Hair Salon
11.2023 - 12.2023

Intern

Coiffure et Nature Hair Salon
06.2023 - 07.2023

Intern

Coiff&Co Hair Salon
09.2022 - 10.2022

Intern

Franck Provost Hair Salon
03.2022 - 03.2022

Intern

Spatium Perfumery
12.2021 - 12.2021

Professional Baccalaureate - Beauty and Well-being

01.2021 - 01.2024

College Certificate -

01.2018 - 01.2021
Lorena Potard