Lionel Diarra
Key Account Manager
Malakoff
Profil professionnel
Detail-oriented and proactive Global Key Account Manager with 17 years of international B2B/B2G experience across 21 countries in Europe, Africa, and the Middle East (EMEA) demonstrating strong international mobility and a results-oriented, client-focused approach. Proven success in business to business sales and new account acquisition and profitability management, highlighted by a €10 million strategic sales plan and 138% market share growth. Expert in complex negotiations, account penetration, contract renewal, sales management, budgeting, implementation, business planning, and reporting requirements. A strong brand ambassador, skilled in selling and customer service, with a strong focus on customer relationship management, facility management, sustainability, emotional intelligence, and fostering collaboration in a network environment to drive business growth. Commits to integrity and continuous improvement, with professionalism and productivity as core principles.
Vue d'ensemble
17
17
years of professional experience
9
9
years of post-secondary education
Expérience
Key Account Manager - Security and Detection
Smiths Detection
Vitry sur Seine
07.2024 - 01.2025
- Managed security and detection systems across 7 markets, focusing on access control solutions and terminals while ensuring responsibility for project outcomes and maintaining effective interpersonal interface with clients.
- Developed relationships with key stakeholders, converting public tenders into business sales and achieving strategic targets through a win-win approach.
- Created a 3-year sales plan for €10 million in sales by 2027, ensuring effective progress reporting and adherence to scheduling timelines.
Fire Rated Glass Prescriptor - Building Security
Pyroguard
France
01.2023 - 03.2024
- Focused on the French building market, converting specifications into sales for fire-rated glazing by utilizing marketing programs for product launches.
- Conducted market information research to optimize partner engagement and sales strategy.
- Engaged 7 new partners, enhancing market presence and adjusting strategies based on competitive offerings through effective customer negotiation and field sale prioritization, promoting customer value and renewals.
- Remote
Business Development Manager - Construction Materials and Buildings
Saint-Gobain Glass International
France, Ivory Coast & Kenya
05.2014 - 09.2022
- Oversaw operations in 12 African markets, managing architectural glazing exports, ensuring regulatory compliance, and overseeing overall spend management.
- Achieved a market growth rate of 13.68% and direct sales of €2.3M during the pandemic by opening new territories and driving new business and sales efforts through efficiency and innovative prospecting and new account strategies.
- Established commercial practices in project management that foster strong partner relationships based on a clear procedure and communication protocol.
Freelance Real Estate Agent - Real Estate
XM Immobilier
Greater Paris Area
09.2012 - 04.2014
- Successfully sold three properties in Paris; Implemented effective marketing operations; Total sales value: €1.1M (Commission: €41K).
Export Project Manager - Pharmaceuticals
Productiv
Greater Paris Area
09.2009 - 07.2012
- Successfully opened the local pharmaceutical market (Generic medications and medical devices for the Middle East) for a French wholesaler, greatly enhancing their portfolio and securing responsibility for local compliance.
- Registered pharmaceutical products with the local Ministry of Health, securing authorization for sales.
- Developed regulatory pathways for OTC products and medical devices, ensuring compliance and market readiness, focusing on client needs and expectations.
- Oversaw tender submissions, customs clearance, and conducted thorough partner due diligence.
- Developed and maintain strong business relationships with public hospital purchasing centers.
- Supervised two undergraduate students, enhancing their academic training and professional development.
- Achieved significant outcomes with two import-export operations, generating a total revenue of €50K.
Export Project Assistant - Communication Technologies
Thomson Telecom
Boulogne Billancourt
09.2007 - 08.2009
- Development of KPI's and assisted in deploying and testing the first intranet systems.
- Prospected 300 potential clients, resulting in three accounts generating €20K in sales for IP phones through effective client acquisition strategies and sales analytics.
Formation
Master - International Business & Supply Chain Management
ESCE Paris
01.2009 - 01.2012
Master - Accounting, Economics, Management
IAE University Poitiers
01.2009 - 01.2012
Bachelor - International Business & Supply Chain Management
ISIFA Paris
01.2009 - 01.2012
Compétences
- International Sales & Business Development
- Key Account Management Portfolio strategy & Sales Strategy Negotiation Strategies Market Analysis Understanding business needs Market Intelligence
- Client Relationship Management
- P&L Oversight Customer Retention Strategies Relationship Building Stakeholder Engagement
- Project Management
- Contract Execution Cross-Functional Collaboration Risk Management Resource Allocation
- Demand Planning
- Import/Export Operations Logistics Management Compliance Inventory Optimization Strategic Planning
- Data Analysis
- KPI Monitoring Providing appropriate, accurate, and effective reporting Forecasting Performance Metrics
- Leadership and Communication
- Coaching Effective Communication Marketing Strategy Process Flow Improvement Product Portfolio Development Product Application Capex Management New Program Execution problem solving Multilingual Communication Cultural Intelligence Remote Team Collaboration
- IT Skills
- Microsoft Office (Excel, PowerPoint) Power BI CRM (Salesforce) SAP OTC Process Flow and Digital Tool for Claims
Langues
English: Fluent
Spanish: Proficient
French: Native
Persian: Native
Les références
- Pierre, BOUDON, Director of Development, Central America, pierre-boudon-915a59112, Saint-Gobain, linkedin.com/in/pierre-boudon-915a59112
Chronologie
Key Account Manager - Security and Detection
Smiths Detection
07.2024 - 01.2025
Fire Rated Glass Prescriptor - Building Security
Pyroguard
01.2023 - 03.2024
Business Development Manager - Construction Materials and Buildings
Saint-Gobain Glass International
05.2014 - 09.2022
Freelance Real Estate Agent - Real Estate
XM Immobilier
09.2012 - 04.2014
Export Project Manager - Pharmaceuticals
Productiv
09.2009 - 07.2012
Master - International Business & Supply Chain Management
ESCE Paris
01.2009 - 01.2012
Master - Accounting, Economics, Management
IAE University Poitiers
01.2009 - 01.2012
Bachelor - International Business & Supply Chain Management
ISIFA Paris
01.2009 - 01.2012
Export Project Assistant - Communication Technologies
Thomson Telecom
09.2007 - 08.2009
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