I am a results-driven manager with extensive experience in the luxury automotive industry, showcasing exceptional leadership skills in guiding and nurturing teams toward success. I excel in enhancing productivity in sales, customer satisfaction, profitability, and process optimisation. Dedicated to fostering a cohesive, goal-focused team that consistently exceeds expectations and nurtures client relationships for long term prosperity.
Overview
14
14
years of professional experience
Work History
Pre-Owned Sales Manager
Ferrari Brisbane, Ferrari Gold Coast, SD Bespoke
04.2022 - Current
I developed and successfully launched SD Bespoke, a super luxury offshoot of Ferrari Brisbane for the retailing of non franchise product previously wholesaled.
Ran sales operations for both Brisbane and Gold Coast showroom leading a team of 4 sales people.
Developed reliable, cost and time effective reconditioning process to reduce overall reconditioning cost (down 35%) and timeframe (down from 9 days to 4).
Increased super luxury volume to high of 25 units per month with averages of 14 ($350k average inventory cost).
Gross averages in excess of $15k (sub $200k product) and $34k+ on product above $200k.
75% of sales conducted on a 'contactless' transaction type, selling online via implemented video sales process.
Worked closely with other department managers to streamline processes between departments, enhancing overall dealership efficiency.
Managed revenue models, process flows, operations support and customer engagement strategies.
Highest grossing used car department, Sime Darby Queensland 2023.
Trained and mentored sales team members, improving their product knowledge and negotiation skills, leading to higher close rates.
Chairman
Body Corporate
01.2022 - Current
Chairman of a 7 person board representing the body corporate of a large complex of approx 450 residents and $2m p.a in expenditure
This role is a project I receive immense satisfaction in utilising a range of both people and logistics skills learnt throughout my Automotive career.
Senior Sales Executive
Brisbane BMW - Sime Darby
03.2021 - 04.2022
Top performing sales executive by volume (Av 18 pm)
Top performing sales executive by gross (Av $4200 + HB over my tenure)
National Sales Manager
1Tek Biosafe
07.2020 - 10.2020
4 month consultancy role in a former clients business
Develop and implement sales strategies and procedures for sales, logistics and production sites.
Met with customers to give sales presentations, negotiate contracts and promote services.
Develop a marketing plan for product launch and 6 months following
Negotiate national contracts for manufacturing, suppliers, wholesalers, logistics and media.
Oversaw annual budget planning for the national sales department, ensuring alignment with corporate objectives and resource allocation optimization.
Pre-Owned Sales Manager
Macarthur Mercedes-Benz - Peter Warren
12.2016 - 06.2020
$1100+ reduction in recon per unit by Sept 2017 and 48 hour turn time standardised excluding paint and panel with implementation of refined recon process
Increased average gross per unit FY17-18 +$1600 over previous year,18-19+ $890 over FY 17-18.
Total growth during tenure $2950 per unit
Increased profitability due to a stronger focus on cost management, stronger integration of finance into the department, greater focus on stock age and the retailing of non franchised prestige/ super luxury product (previously wholesaled)
Increased finance penetration +28% average due to revised practices and training
Continuously sought opportunities for professional development within the industry, staying informed of market trends and best practices to maintain a competitive edge in pre-owned vehicle sales.
Trained and mentored sales team members, improving their product knowledge and negotiation skills, leading to higher close rates.
Sales Executive New & Pre-Owned
Macarthur Mercedes-Benz - Peter Warren
02.2016 - 12.2016
Number 1 sales consultant by volume and gross
Mercedes-Benz Australia Sales guild second place 16.
Business Manager
Hurricane Pty Ltd T/A CVM
01.2015 - 01.2016
Pro-finance dealership culture,BM's responsible for closing all floor deals, Av 40 contracts per month