Lavanya Ramaswamy

Quality Engineer with over 5 years of experience in QA, performance, and automation testing for large-scale, distributed applications. Skilled in designing, implementing, and maintaining QA processes to ensure high-quality software delivery. Proficient in functional and automation testing using Java, Python, JMeter, and Appium, and experienced in API testing and test strategy development for complex systems. Known for strong collaboration with development and SRE teams, contributing to high-performance, robust, and secure software solutions.

• Selenium WebDriver: Selenium Automation Testing with Python - Udemy
• Cisco Certified Network Associate (CCNA)
• The complete Python course, Complete Linux Training course - Udemy
• Data Structures and Algorithms: Deep dive using Java, Udemy
• Certified Mobile Tester - International Software Testing Qualifications Board (ISTQB)
• The complete Business Communication skills, Udemy

IEEE Publication - 09/01/17

• Improved the performance of Human-Machine interaction by detecting the affective states of the call-centre customer using phase derived features including an unique combination Group delay, Phase delay, OSALPC and Residual Phase. Performed a comparative analysis using Neural Networks techniques, Support Vector Machine (SVM) and K Nearest Neighbor (KNN) to detect 7 affective states. Used a total of 327 affect samples for this unique work that outperforms the existing ones by a factor of 10% and contributed for it to get published in ICACCI under Institute of Electrical and Electronics Engineers (IEEE). Achieved a total recognition accuracy of 90.08% using the proposed algorithm.

The complete Business Communication skills, Udemy