Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Laurent Ghio

Head Of Product, International
Sceaux
Laurent Ghio

Summary

Head of Product offering 15 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Experienced and highly determined Product Manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.

Overview

28
years of professional experience
3
Languages
4
years of post-secondary education

Work History

Quadient
Paris

Head of Product Management
01.2017 - Current

Job overview

  • Defined strategic product vision and roadmap for highly acclaimed SaaS B2B available in 4 regions (NORAM, EU, APAC, LATAM)
  • CX solution, recognized by industry analysts (Forrester, IDC, Aspire)
  • Implemented Sales Enablement strategies, including process optimization, tool development, and multimedia content creation
  • Secured patent for innovative low-code, no-code UI generation based on Customer Profiles
  • Gained extensive knowledge in data entry, analysis and reporting
  • Demonstrated leadership skills in managing projects from concept to completion
  • Demonstrated creativity and resourcefulness through development of innovative solutions

GMC Software Technology
Paris

Senior Global Product Manager
07.2013 - 01.2017

Job overview

  • Led Cloud Strategy for Customer Communication solutions (CCM)
  • Established foundations – legal, pricing, cloud infrastructure, security, performance, SLAs – of SaaS Solutions
  • SaaS solution deployed in 3 geographies (Americas, Europe and Asia)
  • Innovation and design of Customer Journey Mapping (CX)
  • First employee to be CCXP certified (CXPA)
  • Analyst surveys and enquiries (Gartner, Forrester, IDC, InfoTrends)
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget
  • Assessed costs and estimated production capabilities to evaluate economic viability
  • Maintained positive vendor relations to build strong partnerships

Neopost Document Solutions
Paris

Product Strategy Manager
01.2012 - 06.2013

Job overview

  • Set up GMC VAR agreement for Neopost channel available in 23 countries
  • Drove Go to market strategy from positioning to sales training
  • Supported partners appraisals and acquisition process
  • Implemented Best practices around Product Management (prototyping, official launch process, pricing committee, roadmap and resources management)

Neopost Group
Paris

Marketing Strategy Manager
01.2009 - 01.2011

Job overview

  • Developed overall Customer Communication software strategy, including new Output Management Solutions for SMB market available in 20 countries
  • Actively drove vision and journey that led to acquiring GMC Software
  • Technology – CAGR 20%
  • Put in place OEM contract with technical partners
  • Managed functional architect team
  • Gained strong leadership skills by managing projects from start to finish

Docapost - Sefas Innovation
Paris

Product Marketing Manager
01.2003 - 01.2008

Job overview

  • Led UX/UI design, prototyping and marketing of new software solutions
  • Oversaw creation of presales toolkit to enable demo of solution in 15 min, 30 min or 1 hour as well as implementing vertical content
  • Defined, developed and implemented group knowledge base platform
  • Developed training program for clients and partners (FR, ENG)
  • Liaised with product designers on defining product features and managing tradeoffs involving features, schedule and lifecycle

Sefas Innovation
Boston, MA

Product Manager
01.2000 - 01.2002

Job overview

  • Started US branch
  • Implemented support platform and drafted training materials
  • Project management for large US accounts (contract over 1M$)
  • Direct link between US market requirements and R&D center in Paris
  • Managed product demonstrations and testimonials for performance evaluation
  • Established criteria for each milestone within product roadmap as means to measure developmental progress
  • Boosted customer base penetration using creative promotional approaches

Sefas Innovation
Paris

Software Developer
01.1996 - 01.1999

Job overview

  • Led development of core engine document parser and formatters and increased performance speed by 3x
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
  • Worked on new ADF platform API
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases

Education

Open University Business School
Milton Keynes, UK

MBA from Creativity Innovation And Change
11.2005 - 04.2008

University Overview

  • Continuing education in Business

Université Paris-Est
Paris

Master of Science from DESS Signal Processing
09.1994 - 06.1995

University Paris Sud XI Orsay
Paris

Master of Science from Computer Science
09.1993 - 06.1994

Skills

    Research and trend analysis

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Interests

Coordinator of a wine club, Cooking

President of a Photo club

Running, Tennis, Yoga

Timeline

Head of Product Management

Quadient
01.2017 - Current

Senior Global Product Manager

GMC Software Technology
07.2013 - 01.2017

Product Strategy Manager

Neopost Document Solutions
01.2012 - 06.2013

Marketing Strategy Manager

Neopost Group
01.2009 - 01.2011

Open University Business School

MBA from Creativity Innovation And Change
11.2005 - 04.2008

Product Marketing Manager

Docapost - Sefas Innovation
01.2003 - 01.2008

Product Manager

Sefas Innovation
01.2000 - 01.2002

Software Developer

Sefas Innovation
01.1996 - 01.1999

Université Paris-Est

Master of Science from DESS Signal Processing
09.1994 - 06.1995

University Paris Sud XI Orsay

Master of Science from Computer Science
09.1993 - 06.1994
Laurent GhioHead Of Product, International