Dynamic leader with extensive experience at DataGalaxy, excelling in value-based evangelism and data governance. Proven track record in driving complex sales and influencing product strategy. Adept at cross-functional collaboration and stakeholder management, delivering impactful solutions that enhance customer engagement and regulatory compliance. Certified in ITIL and Prince 2, committed to thought leadership.
• Managed the requirements definition for the IDD platform (Products)
• Managed the integration of IDD with Oracle, SAP and legacy AS400 based software
• Managed the Data standardization/cleansing for 4 Business Units.
• Managed the UAT and post go live support
• Owner of the Data Governance board
• Providing reports on activities – Direct reporting to the CFO
• Managing the Offshore and local teams
• In charge of financial processes improvements for the COO
• Representing the organization at meetings.
• Providing status reports on activities,
• Coordinating business activities in the implementation of an interface between business
application and Oracle Financials
• Coordinating the implantation of an automated diallerv
• Managed the team (30FTEs) providing support to office users.
• Managed the team providing support to manufacturing plants
• Managed the integration of two call centers through virtualization.
• Department P&L and people management
• Led cross-functional teams to enhance operational efficiency and streamline workflows.
• Managed Outsourcing of Clinical Trial data capture
o Customer requirements definition and formalization (Scope of work)
o Logistics coordination (Laptop provisioning & Shipment)
o End user training & daily support
• Report back to clients on activities and problem trends
26, Project Management, Business Process Externalization, Data Management, Data Governance, Data Cataloging, Master Data Management, Data Products, AI Governance