Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Labata Desisa

Adama

Summary

Proactive and analytical professional with 9+ years of experience in finance operations, client engagement, and cross-border consulting. Known for exceptional communication skills, CRM proficiency, and the ability to manage outbound processes and data tracking. Highly adaptable and coachable with a strong interest in leveraging outreach strategies to support SaaS and digital growth platforms. Ready to pivot into tech sales and support SMB clients in achieving operational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Consultant

Euro Exim Bank (UK)
01.2023 - Current
  • - Provided advisory support to SMEs and public sector clients on financial instruments and trade documentation.
  • - Maintained detailed cross-border compliance, building trusted client relationships.
  • - Developed templates and reports that enhanced understanding of financial services across various customer profiles.
  • Remote

Senior Banking Operations Officer

Commercial Bank of Ethiopia
01.2016 - Current
  • - Spearheaded communication of financial insights and monthly budget variance reports to internal stakeholders.
  • - Trained and coached junior staff on ERP (SAP) systems and compliance procedures.
  • - Identified reporting gaps and reduced inefficiencies by 25% through workflow optimization.

Youth Advisor (Part-Time)

Merchant Trade Finance LLC (Malaysia)
01.2024 - 01.2025
  • - Conducted targeted outreach and capacity-building sessions with youth-led businesses.
  • - Advised on budgeting and finance best practices in alignment with government policy goals.
  • - Delivered clear, actionable recommendations to first-time entrepreneurs in high-potential markets.
  • Remote

Education

Bachelor of Business Administration - undefined

University of the People
01.2025

Bachelor of Arts - Economics

Wollega University
01.2015

Skills

  • - Cold Outreach & Lead Engagement (email & phone)
  • - CRM Tools: HubSpot (familiar), SAP, QuickBooks, BankERP
  • - Reporting & Analysis: Excel, Dashboards, Variance Tracking
  • - Communication: Confident in high-volume client interactions
  • - Languages: Fluent in English, Amharic, Afaan Oromo

Certification

Google project management professional, Google


Public Finance: Insurance and Risk ,UNDP


Microsoft 365/2021

Languages

English
Advanced (C1)

Additional Information

  • - Comfortable working remotely across global time zones
  • - Thrive in startup, high-output environments
  • - Strong interest in helping SMBs adopt digital solutions

Timeline

Youth Advisor (Part-Time)

Merchant Trade Finance LLC (Malaysia)
01.2024 - 01.2025

Consultant

Euro Exim Bank (UK)
01.2023 - Current

Senior Banking Operations Officer

Commercial Bank of Ethiopia
01.2016 - Current

Bachelor of Business Administration - undefined

University of the People

Bachelor of Arts - Economics

Wollega University

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Labata Desisa