LÉA LEMBARKI

Project : DLL (De Lage Landen) Benelux - Alfa V5 Servicing

• Supporting design & configuration of keyservicingprocesses (invoicing, write-off, manualrefunds, document management).

Project: Ford MotorCreditCompany USA – Alfa v5 (Origination & Servicing)

• Designed AS-IS / TO-BE process maps and BRDs.
• Ledfunctional / technical design workshops with stakeholders.
• Wrote user stories with acceptance criteria and managed the functional backlog.
• Performed Alfa configuration aligned with target workflows.
• Supportedintegration (upstream / downstream interfaces).
• Contributed to user training and documentation

Project: Siemens Financial Services UK – Alfa v5 Migration (Servicing)

• Functionalstreamlead for Document Production & Reporting on Alfa
• Document schemas and ODS mappings support.
• ProvidedServicing process and static configuration support.
• Facilitated process redesign workshops and requirement-gathering sessions.
• Delivered end-user training and post-go-live support during UAT & hypercare.

Project : BNP Moonrise - Solify

• Worked on Solifyintegrationstream for the Moonriseprogram (back office).
• Produced IFD (Interface Framing Document) and IDD (Interface Design Document).
• Participated in solution design workshops and technicalreviews.
• Definedintegrationneeds and alignment with target back-office landscape.

Project: Siemens Financial Services FR & ES - Cassiopae v4 (Back Office)

• Led / contributed to solution design workshops with business teams.
• Produced BRDs and functionalspecifications for core leasing processes.
• Managed change requests and enhancements with client stakeholders.
• ConfiguredCassiopae v4 products, workflows and parameters.
• Managed master script configuration and deployments for multi-country roll-outs.
• Provided user support and training, includingdefect triage and follow-up.

Project: Volkswagen Financial Services - Cassiopae v4 (Back Office)

• Reviewed BRDs and analysedrequirements.
• Participated in use-case review and RAN validation.
• Supportedfunctional / technical design workshops and solution testing.

Project: Crédit Agricole Consumer Finance - Cassiopae v4 (Front & Back Office)

• Configured Front Office products and workflows.
• Supported test data strategy and user datasets.
• Manageddefects and assistedusersduringhypercare.

Product Team – Cassiopae v4 Stabilisation (POS / Middle Office / Back Office)

• Triaged client enhancementrequests and incidents.
• Executed QA test plans and regressioncampaigns.
• Performed configuration and bug fixes with Oracle / SQL.
• Maintainedproduct documentation and supportedcontinuousimprovement.