Kristina Aworet
Student
Lyon,69
Summary
Proven in enhancing guest satisfaction, I leveraged strong guest service and meal preparation skills at Hotel Alexandra to resolve customer concerns and elevate dining experiences. Adept at fostering positive relationships, my background spans fast-paced environments and personalized tutoring, showcasing versatility in interpersonal communication and order taking.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Hotel Waiter
Hotel Alexandra
12.2022 - 08.2023
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Assisted in menu development by providing feedback on popular dishes and suggesting seasonal specials based on guest preferences.
Fast Food Worker
Five Guys
01.2023 - 02.2023
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Volunteer
Restaurants Du Coeur
10.2020 - 11.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Tutor
Family Friends And Neighbors
03.2018 - 01.2019
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
MBA -
Kyungsung University
Busan, South Korea 04.2001 -
Bachelor - Korean And English Studies
Jean Moulin Lyon 3
Lyon, France 04.2001 -
Skills
Order taking
Table setting
Guest service
Teamwork and collaboration
Time management abilities
Dancing
Throughout the years I've appreciated taking time to learn various dance styles such as salsa, belly dancing, hip-hop or even dancehall. I believe that moving your body is a great way to stay in shape and relieve stress. Also, dancing is a great and easy way to socialize and create connections.
Timeline
Fast Food Worker
Five Guys
01.2023 - 02.2023
Hotel Waiter
Hotel Alexandra
12.2022 - 08.2023
Volunteer
Restaurants Du Coeur
10.2020 - 11.2020
Tutor
Family Friends And Neighbors
03.2018 - 01.2019
MBA -
Kyungsung University
04.2001 -
Bachelor - Korean And English Studies
Jean Moulin Lyon 3
04.2001 -