Kristina Aworet
Student
Lyon,69
Summary
Proven in enhancing guest satisfaction, I leveraged strong guest service and meal preparation skills at Hotel Alexandra to resolve customer concerns and elevate dining experiences. Adept at fostering positive relationships, my background spans fast-paced environments and personalized tutoring, showcasing versatility in interpersonal communication and order taking.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Hotel Waiter
Hotel Alexandra
12.2022 - 08.2023
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Assisted in menu development by providing feedback on popular dishes and suggesting seasonal specials based on guest preferences.
Fast Food Worker
Five Guys
01.2023 - 02.2023
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Volunteer
Restaurants Du Coeur
10.2020 - 11.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Tutor
Family Friends And Neighbors
03.2018 - 01.2019
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
MBA -
Kyungsung University
Busan, South Korea 04.2001 -
Bachelor - Korean And English Studies
Jean Moulin Lyon 3
Lyon, France 04.2001 -
Skills
Order taking
undefinedDancing
Throughout the years I've appreciated taking time to learn various dance styles such as salsa, belly dancing, hip-hop or even dancehall. I believe that moving your body is a great way to stay in shape and relieve stress. Also, dancing is a great and easy way to socialize and create connections.
Timeline
Fast Food Worker
Five Guys
01.2023 - 02.2023
Hotel Waiter
Hotel Alexandra
12.2022 - 08.2023
Volunteer
Restaurants Du Coeur
10.2020 - 11.2020
Tutor
Family Friends And Neighbors
03.2018 - 01.2019
MBA -
Kyungsung University
04.2001 -
Bachelor - Korean And English Studies
Jean Moulin Lyon 3
04.2001 -
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