Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Receptionist
Konstantin Stopka

Konstantin Stopka

Nantes

Summary

Master in Management student at Audencia Business School, specializing in Finance. Experienced in banking, CSR, and client relations, with strong analytical skills. Multilingual ( with international exposure. Seeking a 6-month internship in audit or financial consulting.

Overview

2025
2025
years of professional experience

Work History

Receptionist

Hôpital Privé du Confluent
01.2023 - 01.2025
  • Managed admissions, discharges, and patient data with 100% accuracy in a fast-paced medical environment.
  • Handled up to 20–30 calls per hour, often involving urgent or life-critical situations.
  • Assisted and directed dozens of patients daily, ensuring efficient care coordination and clear communication with medical staff.
  • Maintained composure and professionalism under pressure, delivering high-quality service to patients and families.
  • Strengthened problem-solving, organization, and communication skills in a demanding, high-responsibility role.


CSR Intern

Art in Tanzania
01.2023
  • Supported CSR projects by engaging companies on environmental and social initiatives
  • Conducted outreach, meetings, and reporting to establish corporate partnerships
  • Gained international exposure and cross-cultural communication skills

Customer Service Representative

Banque Populaire-Caisse D'épargne Financement
- 2022
  • Processed financial requests and credit applications for bank advisors.
  • Increased clients’ revolving credit limits by €3,000–€10,000 weekly, boosting portfolio growth.
  • Handled 40–60 client calls and 150+ emails daily, ensuring accuracy and timely follow-up.
  • Provided tailored financial advice and efficient issue resolution to improve customer satisfaction.
  • Ranked among top performers in a competitive sales environment.

Education

Programme Grande Ecole - Management

Audencia Business School
Nantes, France
01-2027

Academic Exchange -

Shenzhen Audencia Financial Technology Institute
Shenzhen
01-2025

Bachelor's Degree in Economics And Management -

IAE Nantes
Nantes
01-2023

French Baccalauréat ES - Mathematics option, Chinese Section

Lycée Jules Verne
Nantes, France
01-2020

Skills

  • Financial Analysis & Reporting
  • Data Management & Excel
  • Analytical Thinking & Attention to Detail
  • Adaptability & Problem-Solving
  • Cross-Cultural Communication
  • Customer Focus & Complaint Handling

Languages

French: Native
English: B2 – Preparing TOEFL
Chinese: B1 – Preparing HSK 4
German: B1 – Conversational

Interests

  • Economics & Finance (financial markets, corporate strategy)
  • History & Geopolitics (global affairs, international relations)
  • Sports & Well-being

Timeline

Receptionist

Hôpital Privé du Confluent
01.2023 - 01.2025

CSR Intern

Art in Tanzania
01.2023

Customer Service Representative

Banque Populaire-Caisse D'épargne Financement
- 2022

Programme Grande Ecole - Management

Audencia Business School

Academic Exchange -

Shenzhen Audencia Financial Technology Institute

Bachelor's Degree in Economics And Management -

IAE Nantes

French Baccalauréat ES - Mathematics option, Chinese Section

Lycée Jules Verne

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Konstantin Stopka