Kiana Obrou
Student
Nice,Alpes-Maritime
Summary
I aspire to work towards fairness and solidarity within an NGO promoting the rights of refugees and asylum seekers. This will enable me to understand the legal framework of associations, but also to develop my analytical skills, my ability to adapt and my rigor. I also had the opportunity to be one of my university's International Ambassadors, voluntarily supporting 5 Erasmus students and guiding them during their school term.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Saleswoman
Galeries Lafayette
07.2021 - Current
- Greeted customers,
- Proceed courteous conduct
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cashed in on sales.
- Had an excellent presentation.
Waitress
The Ermanno Palace
05.2022 - 05.2022
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Receptionist
Cannes Yatching Festival
09.2021 - 09.2021
- Greeted and guided visitors, handed out name badges, entered visitor information into the software.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Saleswoman
Pimkie Shop
01.2018 - 01.2021
- Greeted customers, advised and informed customers, customers retention, managed stock.
- Retained excellent client satisfaction ratings through outstand service delivery.
- Kept the sales area tidy.
- Had an excellent presentation.
Education
First Year of A Masters's Degree - International & European Law Applied To Migration
Institute of Law, Peace And Development
Côte D'Azur University, France Bachelor's Degree - Foreign Languages Applied To The Legal Field
Faculty of Arts And Social Sciences
Côte D'Azur University, France06.2023
First Year of A Bachelor's Degree - Economics And Management
The Higher Institute of Economic And Management
Côte D'Azur University, France06.2020
Baccalaureate in Science -
High School Regional Bristol
Cannes, France 07.2019
Skills
- Active listening
- Adaptability
- Agility
- Relationship selling
- Hospitality service expertise
- Collaboration and Teamwork
Internship
The French NGO Forum Réfugiés-COSI - Nice, France 06/2023 - 07/2023
- Welcomed and guided asylum seekers, developed their requests and needs, understood the issues involved in applying for asylum.
- Applyed for legal aid for asylum seekers.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
Commitments to Associations
- Volunteer, International Exchange — CROUS Center, Nice - 06/2023
-Helped the CROUS team to organise events to welcome German students.
-Promoted international exchanges between French and European students.
- International Ambassador, Commitment to the Côte d’Azur University community — Nice, 01/2023 - 05/2023
-Helped the International and European Development Department to organise events to welcome international students and promote mobility.
-Led the Meeters group bringing together French and international students for workshops and various activities using the Côte d'Azur University LINK platform.
-Promoted the European Ulysseus University to the Côte d'Azur University student community.
- Member of International Handicap association — Nice, 10/2020 - Current
-Donor to Handicap International France.
- Member of Greenpeace — Nice,10/2022 - Current
-Donor to Greenpeace.
- Ambassador for the JobIRL association — Champigny-sur-Marne, 09/2016 - 06/2017
-Welcomed and guided young students in their higher education and career choices.
-Put young students in touch with professionals and organised their meetings.
Certification
- Management Project Training - [Last Year of Bachelor's degree] 01/2023
Languages
French
Native language
French (native)
Proficient
C2
English (basic)
Intermediate
B1
Spanish (basic)
Elementary
A2
Interests
- Member of the Côte d'Azur University choir
- Swimming, Côte d'Azur University Sport
- Photography
- Cultural travels
Timeline
Waitress
The Ermanno Palace
05.2022 - 05.2022
Receptionist
Cannes Yatching Festival
09.2021 - 09.2021
Saleswoman
Galeries Lafayette
07.2021 - Current
Saleswoman
Pimkie Shop
01.2018 - 01.2021
First Year of A Masters's Degree - International & European Law Applied To Migration
Institute of Law, Peace And Development
Bachelor's Degree - Foreign Languages Applied To The Legal Field
Faculty of Arts And Social Sciences
First Year of A Bachelor's Degree - Economics And Management
The Higher Institute of Economic And Management
Baccalaureate in Science -
High School Regional Bristol
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