Kevin Elothmani
Paris
Summary
Master's student in International Project Development with a keen interest in retail operations management. Versatile expertise in business management strategies, demonstrated ability in coordinating retail operations and optimizing process efficiency.
Seeking to contribute expertise in coordinating operations for AMI Paris in New York to ensure smooth retail functioning and exceptional customer experience.
Overview
6
6
years of professional experience
Work History
Project & Community Manager
VIP Pacific (Real estate agency specialized in luxury properties)
Koh Samui
05.2023 - 08.2023
- Assisting in business and marketing development.
- Client network development: real estate buying and selling.
- Real estate prospecting and client relations.
- Organizing and planning events.
- Assisting, providing information, and managing Pacific's VIP websites and platforms.
- Handling returns, automation.
- Community management, enhancing online visibility.
- Developing the VIP SERVICES department.
- Villa management (client reception, check-in/check-out, daily cleaning).
Customer Success Manager
Matera (Startup specializing in property management)
Paris
01.2022 - 07.2022
- Support throughout the entire process of welcoming new clients.
- Improving and ensuring customer satisfaction.
- Enhancing integrated processes within the company.
- Developed and established new relationships to drive company growth.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Proposed or approved modifications to project plans.
- Analyzed customer data to identify trends, issues, and opportunities for improvement.
Community Manager
Frank Salt Real Estate (agence immobilière)
St Julians
06.2021 - 08.2021
- Assisting the brand in achieving a strong social media presence by addressing daily inquiries.
- Assisting in developing concepts with viral potential.
- Managing the customer database.
- Handling social media and company website.
- Coordinating client appointments.
- Managing marketing campaign launches
Recruitment Coordinator
Kolibri Consulting (Recruitment agency)
Nantes
09.2020 - 11.2020
- Identification and sourcing of candidates.
- Successfully conducting the entire recruitment process
- Researched industry trends related to recruitment best practices.
- Organized and maintained applicant tracking systems, including entering data into the system and updating information as needed.
- Monitored performance of newly hired staff members during probationary periods.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Receptionist/Guide Assistant
Nordic Unique Travels (Travel agency)
Rovaniemi
01.2020 - 03.2020
- Management of the cloakroom and souvenir shop of the agency.
- Advising clients on the different activities offered by the agency.
- Managing groups of clients during outdoor activities.
- Scheduled and confirmed appointments and meetings for management team.
Sales Associate
Intersport
Angers
01.2018 - 02.2018
- Increased purchase amounts by cross-selling with similar products.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Master PGE & MSc International Project Development -
NEOMA Business School
Rouen, France01-2024
Bachelor in Management - Business Management
AUDENCIA Business School
Nantes, France01-2022
Exchange Student -
WESTMINSTER Business School
London, United Kingdom01-2021
Hight School Diploma Specializing in Economic And Social Sciences -
Lycée Auguste Et Jean Renoir
Angers, France01-2019
Skills
- French: Native language
- English: Bilingual, C2 level (TOEIC 960/990)
- Spanish: Advanced, B2 level
- Arabic: Level 3, basic understanding
- Proficiency in Microsoft Office (Word, PowerPoint, Excel)
- Proficiency in social media platforms (Instagram, Facebook, Twitter, Snapchat, TikTok, Pinterest, YouTube)
- Retail Operations Management
- Inventory Control
- Staff Training and Development
- Visual Merchandising
- Sales Analysis
- Customer Service Excellence
- Multitasking and Time Management
Timeline
Project & Community Manager
VIP Pacific (Real estate agency specialized in luxury properties)
05.2023 - 08.2023
Customer Success Manager
Matera (Startup specializing in property management)
01.2022 - 07.2022
Community Manager
Frank Salt Real Estate (agence immobilière)
06.2021 - 08.2021
Recruitment Coordinator
Kolibri Consulting (Recruitment agency)
09.2020 - 11.2020
Receptionist/Guide Assistant
Nordic Unique Travels (Travel agency)
01.2020 - 03.2020
Sales Associate
Intersport
01.2018 - 02.2018
Master PGE & MSc International Project Development -
NEOMA Business School
Bachelor in Management - Business Management
AUDENCIA Business School
Exchange Student -
WESTMINSTER Business School
Hight School Diploma Specializing in Economic And Social Sciences -
Lycée Auguste Et Jean Renoir
Similar Profiles
Owen HeffernanOwen Heffernan
Intern at Douglas Elliman Real Estate, Luxury Real Estate BrokerageIntern at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
William SculleyWilliam Sculley
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
Olga LavalleOlga Lavalle
Realtor at Douglas Elliman Real Estate, Luxury Real Estate BrokerageRealtor at Douglas Elliman Real Estate, Luxury Real Estate Brokerage