JIRA
Keny Sénam SIPOKPEY
Product Owner Salesforce
Pontault, Combault
Summary
Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of products. Ready to offer 10 years of experience and take on a dynamic new position.
Experienced product management professional well-versed in Agile and Scrum methodologies and principles of product development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Product Owner
Europe Assistance France
Saint-Denis
05.2022 - 11.2022
- Interacted with internal stakeholders as voice of customer.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Broke project into epics and implementable user stories.
- Liaised with product team and development team to help break down requirements.
- Attended Agile ceremonies, demos and production proving activities.
- Owned and prioritized product backlog.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Collaborated with project owners and team members to set ambitious but achievable goals.
Agile Product Owner /Project Manager Salesforce
Modis Consulting
Courbevoie
10.2018 - 11.2021
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Identified plans and resources required to meet project goals and objectives.
- Led project teams through design, construction and launch process.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Owned and prioritized product backlog.
- Liaised with product team and development team to help break down requirements.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Managed minimum of one project each year while maintaining adherence to budget, schedule and scope requirements.
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Consultant - Salesforce
Ei-Technologies
Paris
12.2017 - 07.2018
- Led projects and analyzed data to identify opportunities for improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Improved operations through consistent hard work and dedication.
- Configured Salesforce platform, developed custom pages and components and enhanced user experience in sales.
- Performed administrator functions and managed user profiles, roles, permissions, rules, queues and data backup.
Senior Business Analyst
Accenture
Paris
02.2014 - 06.2017
- Supported testing and remediation efforts.
- Collaborated with developers to address user concerns, bugs and performance defects in operational assets.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
Project Manager
Extia
Suresnes
12.2011 - 01.2014
- Developed project management roadmap to define project objectives, timelines and milestones.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Met project deadlines without sacrificing build quality or workplace safety.
- Led project teams through design, construction and launch process.
- Identified plans and resources required to meet project goals and objectives.
Education
Master of Science - Information Technology Project Management
Ecole Supérieure Génie Informatique (ESGI)
Paris 09.2009 - 07.2011
Bachelor of Science - Information Technology
Université Paris Ouest La Défense Nanterre
Nanterre 09.2006 - 09.2009
Skills
Scrum methodology
Project management
Story planning
Agile frameworks
Specifications
Design process
Test case scenarios
Proof of Concept (PoC) Demonstration
Business process mapping
Software
SALESFORCE
Certification
Salesforce Administrator
Interests
Travel
Cooking
Sport
Timeline
Product Owner
Europe Assistance France
05.2022 - 11.2022
Management Equipe Agile
02-2022
EFSET English Certificate 69/100 ( C1)
12-2021
Financial Service Cloud Specialist
06-2021
Scrum Product Owner
10-2019
Agile Product Owner /Project Manager Salesforce
Modis Consulting
10.2018 - 11.2021
Salesforce Administrator
01-2018
Consultant - Salesforce
Ei-Technologies
12.2017 - 07.2018
Senior Business Analyst
Accenture
02.2014 - 06.2017
Project Manager
Extia
12.2011 - 01.2014
Master of Science - Information Technology Project Management
Ecole Supérieure Génie Informatique (ESGI)
09.2009 - 07.2011
Bachelor of Science - Information Technology
Université Paris Ouest La Défense Nanterre
09.2006 - 09.2009