JIRA
Keny Sénam SIPOKPEY
Product Owner Salesforce
Pontault, Combault
Summary
Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of products. Ready to offer 10 years of experience and take on a dynamic new position.
Experienced product management professional well-versed in Agile and Scrum methodologies and principles of product development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Product Owner
Europe Assistance France
Saint-Denis
05.2022 - 11.2022
- Interacted with internal stakeholders as voice of customer.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Broke project into epics and implementable user stories.
- Liaised with product team and development team to help break down requirements.
- Attended Agile ceremonies, demos and production proving activities.
- Owned and prioritized product backlog.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Collaborated with project owners and team members to set ambitious but achievable goals.
Agile Product Owner /Project Manager Salesforce
Modis Consulting
Courbevoie
10.2018 - 11.2021
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Identified plans and resources required to meet project goals and objectives.
- Led project teams through design, construction and launch process.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Owned and prioritized product backlog.
- Liaised with product team and development team to help break down requirements.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Managed minimum of one project each year while maintaining adherence to budget, schedule and scope requirements.
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Consultant - Salesforce
Ei-Technologies
Paris
12.2017 - 07.2018
- Led projects and analyzed data to identify opportunities for improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Improved operations through consistent hard work and dedication.
- Configured Salesforce platform, developed custom pages and components and enhanced user experience in sales.
- Performed administrator functions and managed user profiles, roles, permissions, rules, queues and data backup.
Senior Business Analyst
Accenture
Paris
02.2014 - 06.2017
- Supported testing and remediation efforts.
- Collaborated with developers to address user concerns, bugs and performance defects in operational assets.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
Project Manager
Extia
Suresnes
12.2011 - 01.2014
- Developed project management roadmap to define project objectives, timelines and milestones.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Met project deadlines without sacrificing build quality or workplace safety.
- Led project teams through design, construction and launch process.
- Identified plans and resources required to meet project goals and objectives.
Education
Master of Science - Information Technology Project Management
Ecole Supérieure Génie Informatique (ESGI)
Paris 09.2009 - 07.2011
Bachelor of Science - Information Technology
Université Paris Ouest La Défense Nanterre
Nanterre 09.2006 - 09.2009
Skills
Scrum methodology
undefinedSoftware
SALESFORCE
Certification
Salesforce Administrator
Interests
Travel
Cooking
Sport
Timeline
Product Owner
Europe Assistance France
05.2022 - 11.2022
Management Equipe Agile
02-2022
EFSET English Certificate 69/100 ( C1)
12-2021
Financial Service Cloud Specialist
06-2021
Scrum Product Owner
10-2019
Agile Product Owner /Project Manager Salesforce
Modis Consulting
10.2018 - 11.2021
Salesforce Administrator
01-2018
Consultant - Salesforce
Ei-Technologies
12.2017 - 07.2018
Senior Business Analyst
Accenture
02.2014 - 06.2017
Project Manager
Extia
12.2011 - 01.2014
Master of Science - Information Technology Project Management
Ecole Supérieure Génie Informatique (ESGI)
09.2009 - 07.2011
Bachelor of Science - Information Technology
Université Paris Ouest La Défense Nanterre
09.2006 - 09.2009
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