Keira Carey
Summary
Hard-working employee seeking to transfer experience and skills into the Canadian workforce. Possess exceptional organisational traits and positive attitude. Knowledge of cleaning techniques and sanitation standards, combined with strong attention to detail and problem-solving abilities. Dedicated to maintaining high expectations of cleanliness and creating a welcoming environment. Proven leadership, management and training skills. Familiar with proper use of all cleaning equipment, materials and machinery.
Overview
4
4
years of professional experience
Work History
Housekeeping Supervisor
Metro Hotels
06.2024 - 09.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximise quality of service and performance.
- Optimised room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
- Maintained required records of work hours, budgets and payrolls.
Housekeeping Room Attendant
Metro Hotels
02.2024 - 09.2024
- Removed bed sheets and towels from rooms. Replaced linens and other amenities.
- Used chemicals by following safety protocols and procedures.
- Engaged with guests when sought assistance.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms, kitchens and all other surfaces.
Small Business Owner
Stressless Cleaning Co.
09.2022 - 09.2023
- Residential and Commercial Cleaning business owner. Private household cleanings structured to the client’s needs. Contracted commercial cleans.
- Established a loyal customer base by providing personalised attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired, trained, and supervised staff to maintain high levels of productivity and satisfaction.
Retail Team Member
Boating, Camping, Fishing (BCF)
03.2022 - 09.2022
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns, exchanges or enquiries.
- Streamlined checkout process by efficiently handling cash register operations.
- Upheld high standards of store cleanliness.
Housekeeping Room Attendant
Bannisters Port Stephens
11.2021 - 03.2022
- Removed and replaced all linens from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitised all kitchen surfaces, wiped down cabinets, and vacuumed and mopped floors
- Engaged with guests on room requirements and amenities.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Housekeeping Cleaner
Accommodation Around Newcastle
06.2020 - 11.2021
- Maximised workspace efficiency by organising housekeeping carts and supply areas on a regular basis.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the properties.
- Kept inventory organised and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sorted, laundered and put away various laundry items. Experience with industrial washers, dryers and ironing machinery.
Education
Statement Of Attainment In Medical Administration -
TAFE Digital NSW
NSW, Australia.2019
Higher School Certificate (Year 12 Graduate) -
Irrawang High School
Raymond Terrace, Australia.09.2018
Skills
- Cleaning and sanitation
- Customer service-focused
- Health and safety compliance
- Laundry operations
- Problem-solving and team work
- Clear communication
- Stock inventory management and organisation
- Hard-working and extremely motivated
- Time management and punctuality
- Positive can-do attitude
Timeline
Housekeeping Supervisor
Metro Hotels
06.2024 - 09.2024
Housekeeping Room Attendant
Metro Hotels
02.2024 - 09.2024
Small Business Owner
Stressless Cleaning Co.
09.2022 - 09.2023
Retail Team Member
Boating, Camping, Fishing (BCF)
03.2022 - 09.2022
Housekeeping Room Attendant
Bannisters Port Stephens
11.2021 - 03.2022
Housekeeping Cleaner
Accommodation Around Newcastle
06.2020 - 11.2021
Statement Of Attainment In Medical Administration -
TAFE Digital NSW
Higher School Certificate (Year 12 Graduate) -
Irrawang High School
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