Kathryn Greathouse
Beauvais
Summary
Organized, dependable, and optimistic candidate successful at managing multiple priorities with a positive attitude. Customer focused and always willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Teacher of English as a Second Language
Institution du Saint Esprit
08.2023 - Current
- Create effective lesson plans in order to prepare students for the Cambridge English Standardized Exam
- Present lessons that consist of building written, oral, and auditory skills of the English language
- Effectively manage classroom of 30+ students
- Teach classes in both French and English to ages ranging from First Grade to Seniors
Wine Sales Associate
The Merry Wine Market
09.2021 - 01.2024
- Advise customers on the best choice of wine for their occasion, including food and wine pairing
- Coordinate special orders with customers to ensure a timely arrival and customer satisfaction
- Coordinate with distributors to taste and select wines to import
- Promote select wines to increase monthly sales
Customer Service Representative
Lowe's Companies, Inc.
03.2020 - 12.2020
- Manage online orders and curbside pickup
- Deal with customers complaints promptly and professionally
- Ensure product is returned by the proper procedure
Hospitality Associate
YMCA of the Rockies
01.2020 - 04.2020
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Conducted regular inventory checks of supplies, maintaining optimal stock levels for efficient daily operations.
- Collaborated with the kitchen team to deliver high-quality food service during peak hours without compromising on presentation or taste.
- Handled guest complaints professionally and diplomatically, leading to positive resolutions and repeat business.
Education
WSET Level 2 Certificate of Wines
Wine School of Paris
Paris, France05.2024
Bachelor of Science - Kinesiology And Exercise Science
Montreat College
Montreat, North Carolina05.2023
Skills
- Intermediate French level
- Customer Relationship Building
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Adaptable and Flexible
- Inventory Management
Timeline
Teacher of English as a Second Language
Institution du Saint Esprit
08.2023 - Current
Wine Sales Associate
The Merry Wine Market
09.2021 - 01.2024
Customer Service Representative
Lowe's Companies, Inc.
03.2020 - 12.2020
Hospitality Associate
YMCA of the Rockies
01.2020 - 04.2020
WSET Level 2 Certificate of Wines
Wine School of Paris
Bachelor of Science - Kinesiology And Exercise Science
Montreat College
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