KADEK AGUS DARMAWAN
Le Gue De Longroi
Summary
Dynamic household manager with extensive experience at Jean Todt, excelling in event planning and fine dining service. Proven leadership in coordinating household staff and ensuring exceptional guest experiences. Skilled in maintaining high standards of cleanliness and organization, while adept at problem-solving and managing logistics for seamless operations.
Overview
19
19
years of professional experience
Work History
PERSONAL BUTLER/HOUSEHOLD MANAGER
Jean Todt
08.2009 - Current
- Meet the needs and requirements of the employer
- Supervises and coordinates activities of household employees engaged in cooking, cleaning and related domestic duties
- Oversees and manages direct workers in serving luncheons and dinners or personally serves them, sets tables etc
- Performs other services as requested, such as mixing and serving cocktails and tea
- Receives and announces guests
- Recruited and released household employees to maintain optimal staffing and operations.
- Washed and starched clothing items to maintain appearance and quality.
- Shopped for groceries, selected menus, and organized preparations for breakfast, lunch, and dinner events.
- Assisted with household management to support family members in daily activities.
- Managed and responded to email correspondence on behalf of the employer.
- Communicated instructions to staff members to ensure clarity and efficiency in tasks.
- Auction results to organize and share with my employer
- Driver between Paris and Geneva and take care of some important guests, as often as needed
- Présentation de l'entreprise: Jean Todt (France)
- Managed daily household operations and maintenance for a high-profile residence.
- Planned and coordinated meals for intimate dinners and formal events, ensuring high-quality service.
- Managed inventory of household supplies and personal items to ensure readiness and accessibility.
- Collaborated with vendors for procurement of specialty items and services.
- Assisted in managing event logistics, including setup and breakdown tasks.
- Performed light maintenance tasks around the property such as painting, carpentry work.
- Arranged transportation services for employers when they need to attend business meetings or social engagements away from home.
- Accompanied clients to appointments and arranged transportation.
- Arranged appointments with doctors, dentists, and tutors.
BUTLER
Pangkor Laut Resort
05.2008 - 06.2009
- Fine dine experiences for the guest / Organizing a formal (breakfast, lunch, dinner) including planning the event, seating arrangements, table setting and ensuring everything is in order
- Organizing other social events (such as champagne receptions, dinner outside, large outdoor parties & activities, etc).
- Implemented safety protocols to ensure security within the household.
- Purchasing supplies and arranging for delivery
- Organized household move while addressing guest needs with professionalism and attention to detail
- Managed valet service to assist guests with parking and vehicle retrieval.
- Presented company overview for YTL Property in Malaysia to stakeholders.
- Managed room preparations to ensure comfort and luxury for all arrivals.
- Coordinated dining reservations for guests at the resort.
- Assisted guests with luggage and transportation arrangements upon arrival and departure.
- Liaised with various departments to fulfill guest preferences effectively.
- Delivered welcome amenities and curated experiences tailored to individual guests.
- Maintained high standards of cleanliness and presentation in all guest areas.
- Ensured that all areas within the residence were kept clean at all times.
ROOM ATTENDANT
Pangkor Laut Resort
04.2007 - 04.2008
- Performed cleaning duties for all guest rooms.
- Strips and remakes beds with fresh Linen in every room including stayovers
- Cleans and Sanitizes toilet - and around toilet/behind toilet - sanitizes showers and or tubs - removes all mildew and soap scum
- Ensured proper use of all room equipment and maintained accurate records.
- Reports any maintenance issues including burned out light bulbs
- Check under bed, drawers, and closet for left behind articles and or trash
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Collaborated with housekeeping team to streamline cleaning schedules for improved efficiency.
- Provided exceptional customer service by addressing guest requests promptly.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Présentation de l'entreprise: Malaysia (YTL Property)
Education
HOTEL & HOSPITALITY MANAGEMENT -
Tourism Training Center
Bali, INDONESIA01-2006
SENIOR HIGH SCHOOL -
SMK
01-2005
Skills
- Luxury residence management
- Household operations management
- Residential service coordination
- Event planning
- Staff training
- Team leadership
- Fine dining service
Hobbies and Interests
- Traveling
- Listen Music
References
- Jean Todt, 2 Rue Des Granges, Geneva, Switzerland, 1204, jtodt@orange.fr
- Ms Karen Tan, Estate Manager, The Estate at Pangkor Laut Resort, Perak, Malaysia, Malaysia, +60123832506
Personal Information
- Height: 168
- Weight: 62
- Passport Number: E8838651
- Date of Birth: 12/18/82
- Gender: Male
- Nationality: Indonesian
- Marital Status: Married
Timeline
PERSONAL BUTLER/HOUSEHOLD MANAGER
Jean Todt
08.2009 - Current
BUTLER
Pangkor Laut Resort
05.2008 - 06.2009
ROOM ATTENDANT
Pangkor Laut Resort
04.2007 - 04.2008
HOTEL & HOSPITALITY MANAGEMENT -
Tourism Training Center
SENIOR HIGH SCHOOL -
SMK