Justyna Skiba

Managed preparation and inventory of customer orders following rigorous medical product procedures.

Delivering exceptional global customer service and fostering positive client relationships. Overseeing export department activities, including product registrations and updating export procedures. Coordinating international export orders, preparing documentation, and liaising with government agencies.

Established strong relationships with clients, language professionals and external partners through effective management of translation projects for prestigious clients such as DAC Beachcroft, Ernst&Young, Hogan Lovells, Nomura, Norton Rose Fulbright, Airbus, Aruba S.p.A., Buro Happold, Diageo, Diesel, Leo Burnett, Meditrial, Ophir Energy, Publicis Italy, Saatchi&Saatchi,
Superdry, Trerè Innovation Srl, Zenith Optimedia and others. Oversaw project execution from initial contact to final invoicing ensuring high quality standards.

Maintained high standards of customer service while efficiently processing orders for VIP and ATR employees at the Royal Bank of Scotland. Collaborated with global work groups to ensure prompt software and hardware installation, as well as equipment decommissioning.

Managed conceptual design and implemented e-marketing campaigns, while overseeing copywriting, social media management, and forum board moderation. Maintained exceptional customer service and nurtured excellent customer relationships throughout the project lifecycle.

Led English classes, workshops, and follow-up sessions for adult learners at a esteemed language institution. Provided outstanding student support and cultivated exceptional client relationships. Responsible for documenting and managing staff and school performance, conducting staff meetings, preparing class schedules and reporting.