Joyce CHANG
Lille
Summary
Dynamic and results-driven international HR leader with over 16 years of experience, including 12 years in human resources and 4 years in sales. Proven expertise in fostering business relationships, driving recruitment and talent development, and aligning global HR strategies with organizational objectives. Adept at working in multicultural environments across Europe and Asia, with a strong track record in organizational transformation and employee engagement.
Overview
17
17
years of professional experience
Work History
Chief Human Resources Officer
Anywr
Wasquehal
07.2024 - Current
- Organizational Optimization: enhance organizational efficiency by HR processes, optimizing structures, and implementing best practices to support business goals
- Employee Engagement and Retention: Design and implement initiatives to assess global engagement levels, establish a roadmap for improvement, and conduct regular re-evaluations to enhance employee engagement, satisfaction, and retention
- Data-Driven HR Strategy: implement a data-centric HR approach by leveraging analytics and key performance indicators to drive informed decision-making and workforce improvements
- Business-Aligned HR Strategies: design and deliver HR strategies that align with business priorities, ensuring talent management supports overall organizational objectives
- Social Harmonization and Union Collaboration: foster social harmonization across entities by unifying HR practices, addressing local disparities, and collaborating closely with unions
Head of Talent & Dev / International HRBP
Anywr
Wasquehal
09.2023 - 06.2024
- Recruitment Strategy and Execution: Develop and oversee recruitment policies and strategies to attract, select, and onboard top talent, ensuring alignment with organizational goals and regional needs
- Performance and Talent Management: Lead the annual appraisal and talent review processes to identify high-potential employees, guide career development, and drive a high-performance culture
- Compensation and Reward Evaluation: Manage salary evaluation frameworks to ensure competitive and equitable compensation practices, supporting employee retention and motivation
- Strategic Alignment and Talent Management: Partner with country leadership to align global HR strategies with local business objectives, ensuring effective talent management and regional growth
- Policy Adaptation and Compliance: Adapt HR policies to local labor laws and cultural nuances, while maintaining consistency with global standards and addressing region-specific challenges
- Change Management and Integration: Support organizational changes and foster integration with global teams, ensuring the successful execution of HR initiatives across regions
Head of HR
NATEC MEDICAL
Mauritius
09.2022 - 05.2023
- Fostered company culture and values, enhancing cross-departmental collaboration and teamwork
- Designed and optimized compensation structures, benefits programs, HR budgets, and health and safety initiatives
- Directed HR strategies, systems, and initiatives to align with organizational goals and drive performance
- Developed and implemented recruitment and retention strategies, leveraging data-driven insights and key performance indicators
- Analyzed employee feedback and organizational data to improve workplace culture and engagement
- Ensured compliance with employment laws and regulations, maintaining updated knowledge of ERAs and ROs
- Proposed and led strategic projects to improve organizational agility and responsiveness in collaboration with leadership
International Talent & career development manager
Auchan Retail
Lille
01.2019 - 08.2021
- Conducted annual Talent Reviews with country HRDs and HR teams, aligning talent pipelines with business strategy needs
- Identified key talents, monitored development plans, and selected participants for targeted talent training programs
- Collaborated with the training team to ensure alignment between training initiatives and development objectives
- Led two fast-track programs for young talents and experts, fostering a multigenerational talent pool
- Managed expatriate processes, including candidate selection, departure preparation
Responsable Ressources Humaines
Auchan Retail
Lille Area
09.2017 - 01.2019
- Partnered with the executive committee as an HRBP to establish HR infrastructure aligned with company strategy
- Maintained close collaboration with teams to address daily HR needs and respond to situational demands effectively
- Co-designed HR initiatives with employees, facilitated workshops, and ensured clear communication to prepare for survey-based action evaluations
- Developed and implemented the annual recruitment plan in alignment with budget and strategic objectives, targeting professionals with specific competencies
- Led people reviews and performance appraisals with the executive committee and team leaders to assess collective and individual performances, identify talent development opportunities, and determine training needs
- Launched a shadow board initiative to nurture internal talent and implemented a mentoring program involving all executive committee members
- Established partnerships with academic institutions to offer diverse internship opportunities
- Designed a comprehensive training catalog to centralize technical skills training programs available across countries
Recruitment & Career Development manager
Auchan Group - RT Mart International
Taipei
07.2012 - 07.2017
- Developed HR strategy and direction aligned with company vision, focusing on MA recruitment and employer branding
- Recruited market professionals with specific competencies tailored to business needs
- Organized MA recruitment events twice annually and actively participated in school events during graduation seasons to attract young talent
- Enhanced visibility by leveraging diverse communication channels and external resources to engage future talent
- Analyzed future management recruiting needs and established talent pipelines to meet organizational demands
- Collaborated with the training team to deliver talent development programs and monitor individual progress
- Launched individual coaching initiatives and a women's development program to support top talent IDPs
- Redesigned job descriptions for store employees and introduced a new approach to performance appraisals
- Contributed to Employer Value Proposition and Compensation & Benefits projects to strengthen organizational offerings
International Sales Representative
Maple Computer Corporation
Taipei
06.2008 - 06.2012
- Expanded the international sales network by attending exhibitions and conducting regular client visits to align with their current and future business plans
- Maintained seamless daily communication between service teams and clients to ensure efficient and responsive bilateral interactions
- Collaborated with the R&D team to provide technical support and ensure smooth, efficient, and clear communication with clients
- Worked closely with procurement, QA, and manufacturing teams to ensure timely product delivery with minimal defect rates
- Led cross-functional teams on OEM/ODM projects, ensuring software and hardware services met client expectations for product launches
- Oversaw ISO 9001 processes, achieving 100% validation during annual audits
Education
International Trade Program -
ITI，TAITRA
01.2012
Exchange Program - Business
Saint Mary-of-the-Woods College
01.2007
Bachlor - English Lingustics and Literature
Providence University
Taichung, Taiwan01.2007
Skills
- Cross-Cultural HR Leadership
- Development and Execution of HR Policies
- Strategic HR Partnership
- Human Resources Analytics
- Strategic Succession Planning
- Talent management
- Employee Engagement
- Workplace Relationship Management
Languages
- English, Native or Bilingual
- French, Full Professional
- Chinese, Native or Bilingual
Languages
Chinese (Mandarin)
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Timeline
Chief Human Resources Officer
Anywr
07.2024 - Current
Head of Talent & Dev / International HRBP
Anywr
09.2023 - 06.2024
Head of HR
NATEC MEDICAL
09.2022 - 05.2023
International Talent & career development manager
Auchan Retail
01.2019 - 08.2021
Responsable Ressources Humaines
Auchan Retail
09.2017 - 01.2019
Recruitment & Career Development manager
Auchan Group - RT Mart International
07.2012 - 07.2017
International Sales Representative
Maple Computer Corporation
06.2008 - 06.2012
International Trade Program -
ITI，TAITRA
Exchange Program - Business
Saint Mary-of-the-Woods College
Bachlor - English Lingustics and Literature
Providence University
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