Joanne HECTOR

• HR Administrative Oversight: Ensured accurate processing of payroll reports and managed acknowledgments in full compliance with internal procedures for more than 2000 employees.
• Cross-Border Team Coordination: Led weekly meetings with French teams to streamline communication and monitor progress on operational tasks.
• French Payroll Training: Delivered technical training on French payroll systems, enhancing team autonomy and ensuring reliable salary processing.
• Regulatory Document Management: Efficiently handled Pôle Emploi certificates for large-scale employee departures (STC), meeting strict deadlines and regulatory standards.

• Payroll & Compliance: Delivered accurate, confidential payroll processing and managed all statutory declarations (URSSAF, DGFIP, pension, health), ensuring full legal compliance.
• HR Administration: Handled employee onboarding/offboarding, contracts, severance, and official documentation; advised managers on payroll and HR procedures.
• Regulatory Oversight: Monitored labor law changes and integrated new legal requirements into internal processes.
• Systems Expertise: Proficient in Ciel, Sage100, DSN workflows, and office tools; strong foundation in legal, social, and accounting principles.

Founded and operated a bespoke cake business, specializing in custom creations for milestone events and religious celebrations.

• Designed and baked personalized cakes for weddings, birthdays, christenings, Holy Communion, and confirmations.
• Managed end-to-end operations including client consultations, order fulfillment, inventory, and budgeting.
• Built a loyal customer base through word-of-mouth and a dedicated Facebook page showcasing designs and client feedback.
• Maintained high standards of hygiene, presentation, and timely delivery.
• Successfully completed a certified Food Handling course to ensure compliance with safety and hygiene regulations.

• Processed payroll for diverse client accounts, ensuring accuracy and compliance with regulations.
• Reconciled payroll discrepancies through detailed analysis and effective communication with stakeholders.
• Implemented automated payroll systems, enhancing processing efficiency and reducing errors.
• Trained junior staff on payroll procedures and software usage, fostering knowledge sharing within the team.

• Managed accounts payable and receivable processes to ensure timely financial transactions.
• Reconciled monthly financial statements, identifying discrepancies and ensuring accuracy.
• Ensured timely vendor payments by managing invoice processing and expense tracking systems.
• Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
• Managed tax preparation efforts, ensuring compliance with local regulations.

Played a key role in monthly financial operations by delivering accurate and timely accounting support during a fixed-term assignment.

• Maintained core bookkeeping records, including cash book, petty cash, and journal entries.
• Performed bank reconciliations and compiled detailed accounting schedules to support financial reporting.
• Managed foreign currency transactions across GBP, EUR, USD, and ZAR with precision.
• Prepared international telegraphic transfers in accordance with banking standards.
• Provided cross-functional administrative support to ensure smooth office operations.