Summary
Overview
Work History
Education
Skills
References
Timeline
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Jessica Kasri

London

Summary

Professionally trained Team Assistant with experience supporting Managing directors & senior directors in fast-paced financial services. Adept at managing complex calendars, and coordinating travel. Skilled in handling confidential information and building strong relationships with colleagues and stakeholders

Overview

4
4
years of professional experience

Work History

Team Assistant

DIF Capital Partners (Maternity Cover)
London
10.2023 - 06.2024
  • Manage the complex calendars of two Managing Directors and four Senior Directors, ensuring all appointments, meetings, and commitments are scheduled and prioritized effectively.
  • Coordinate and organize board meetings, interviews, and across multiple time zones, working closely with Senior Executive Assistants and the receptionist to ensure smooth execution.
  • Prepare and circulate meeting agendas and minutes ahead of time, ensuring all participants are well-informed and meetings run efficiently.
  • Provide reception coverage as needed, including managing incoming calls, greeting visitors, and coordinating with the receptionist to schedule internal and external meetings.
  • Handle contracts and important documents for signing via DocuSign, ensuring accurate and timely completion while maintaining confidentiality.
  • Plan and execute corporate events, including team-building activities, off-site meetings, and client dinners, ensuring all logistics are handled seamlessly.
  • Arrange complex travel itineraries, including national and international flights, accommodations, and ground transportation through TravelPerk, ensuring all travel arrangements align with executives' schedules.
  • Collaborate closely with Senior EAs and the receptionist to align on meeting schedules, event planning, and visitor coordination, ensuring consistency and coordination across departments.
  • Prepare, print, and bind presentation materials and other documents for meetings, ensuring all materials are professionally presented and readily available.
  • Assisting the office manager with new joiner and onboarding.

Corporate Receptionist

DIF Capital Partners (Morgan Spencer) Temporary
London
07.2023 - 08.2023
  • Answer and direct phone calls in a polite and friendly manner.
  • Keep detailed and accurate records of visitor requests and of calls received.
  • Maintain the reception area and all common areas in a clean and tidy manner at all times.
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have.
  • Managing meeting room diaries.
  • Coordinate individual meetings.
  • Report to IT and solve any problem with the meeting rooms.
  • Organizing refreshments and catering, where required.
  • Maintain meeting rooms in between meetings, ensuring cleanliness and tidiness at all times.
  • Ordering taxis for staff and guests.
  • Maintaining a franking machine.
  • Arranging couriers.
  • Receive deliveries, sort, and distribute incoming mail.
  • Stationary ordering/maintaining of stationary cupboards.
  • Take inventory of supplies and restock as needed.
  • Weekly office snack and drinks ordering for staff and meeting rooms.
  • Take inventory of supplies and restock as needed.
  • Assisting office manager in the organization of brand new offices.
  • Assisting the Executive Assistant with ad hoc tasks.

Head Receptionist

Restaurant Ours
London
12.2022 - 05.2023
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
  • Maximised reservations capacity and in constant communication with the reservation team, events team and through the SevenRoom system
  • Created, developed and motivated a team of 2 receptionists to consistently meet and exceed department goals
  • Reduced waiting times through effective time and resource management
  • Improved brand image by researching new ways to ensure meticulous reception and staff appearance through uniforms and decoration
  • Supported front desk operations in handling calls and emails daily, addressing customer enquiries, questions and complaints
  • Enabled efficient operations by constantly monitoring front office supplies and promptly ordering low-stock items
  • Answered and helped resolve enquiries from clients, vendors and clients
  • Liaised with office cleaners and maintenance service providers for jobs
  • Operated copy machines and other standard office equipment
  • Changing and printing menus
  • Reorganised filing system to reduce file location times
  • Daily report
  • Responsible for the organisation of the cloakroom and loss of properties.

Executive Business Assistant

Aramco (Temporary)
City of London
08.2022 - 10.2022
  • Assisting a team of 3 executives assistant with C-Level members of the company
  • Support a team of 3 in Executive Services providing support including processing expenses, arrange travel, booking taxis & transportation for senior stakeholders
  • Helping the team to coordinate flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules
  • Created expense reports with matching receipts and track
  • Display the highest standards of discretion protecting and maintaining the confidentiality of sensitive information
  • Collaborated with admin teams, human resources and the finance department on special projects
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events
  • Prepared meeting rooms and event spaces to achieve successful client engagements
  • Organising events with the reception team
  • Use of Outlook, and Adobe.

Restaurant Receptionist

3 Michelin Star Restaurant Gordon Ramsay
London
12.2021 - 07.2022
  • Communicate with senior management on any changes on the menus or events
  • Prioritised tasks and coordinated activities of dining room personnel to deliver prompt, courteous service
  • Check reservations and create accordingly a plan using Excel to distribute to the front house and kitchen with all the important information and details
  • Contact, answer and deal with any client request by email, phone and face to face
  • Amend any change in the menu using Word and printing them on the right format and paper
  • In charge of 2 inboxes using Outlook
  • Responsible of the cashing up for each services and printing financial report
  • Stock management, placing stationery order with suppliers
  • Create a weekly sales report in Excel
  • Organised events with the Events team assistance
  • Accurately processed credit card, cash and vouchers payments from customers
  • Tracked event finances across initial deposits, due payments and final balances
  • Managed in-person and telephone clients reservation bookings using OpenTable
  • Solve any problem with any failing system with the assistance of the IT team
  • Maintained strict attention to safety and hygiene to safeguard guest wellbeing.

Restaurant Receptionist

The Cadogan Hotel, Belmond hotel [ LVMH ]
London
11.2021 - 11.2021

Hostess

Pullman Hotel St Pancras
London
01.2020 - 10.2021

Education

NVQ Level 2 - Hospitality

Lycee Hotelier Francois Rabelais
Lyon, France
01.2009

Skills

  • Common sense
  • Highly organised
  • Research
  • Adaptable and flexible
  • Time management
  • Multitasking and prioritization
  • MS Office proficiency
  • Financial Acumen
  • Speak fluently French
  • Data Entry

References

References available upon request.

Timeline

Team Assistant

DIF Capital Partners (Maternity Cover)
10.2023 - 06.2024

Corporate Receptionist

DIF Capital Partners (Morgan Spencer) Temporary
07.2023 - 08.2023

Head Receptionist

Restaurant Ours
12.2022 - 05.2023

Executive Business Assistant

Aramco (Temporary)
08.2022 - 10.2022

Restaurant Receptionist

3 Michelin Star Restaurant Gordon Ramsay
12.2021 - 07.2022

Restaurant Receptionist

The Cadogan Hotel, Belmond hotel [ LVMH ]
11.2021 - 11.2021

Hostess

Pullman Hotel St Pancras
01.2020 - 10.2021

NVQ Level 2 - Hospitality

Lycee Hotelier Francois Rabelais

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