Jeremy GILBERT
Lyon Area
Summary
Proven Channel Account Manager with a track record of spearheading strategies that drove a 30% growth at TeamViewer. Expert in strategic territory management and partner recruitment, I excel in fostering robust partner relationships and achieving revenue goals. Skilled in consultative selling and conflict resolution, my approach has consistently enhanced partner engagement and sales performance. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
20
20
years of professional experience
Work History
Channel Account Manager
TeamViewer
2020.06 - Current
- Spearheaded channel sales strategy, driving 30% YoY growth in the French indirect sales ecosystem.
- Strengthened partner relationships through tailored enablement programs, and joint go-to-market strategies.
- Supported international team members to deliver superior results across territories, leveraging cross-cultural expertise.
- Prepared presentations showcasing new products and services offerings for prospective clients and channel partners.
Channel Account Manager – France
Malwarebytes
2017.08 - 2020.06
- Implemented the full Indirect Sales Strategy in France, from distribution appointment to channel recruitment.
- Managed day-to-day operations of assigned channel accounts to ensure quality customer service standards are met.
- Managed strategic accounts and contributed to a 25% increase in regional revenue.
- Developed and executed sales plans for channel partners, ensuring alignment with organizational goals.
Territory Account Manager – France
Malwarebytes
2015.10 - 2018.02
- Identified and penetrated high-potential territories, achieving consistent sales target overperformance.
- Conducted market analysis to identify customer needs, and create value-driven proposals.
- Tracked calls, results and submitted reports.
Channel Account Manager – France
TrendMicro
2013.06 - 2015.10
- Oversaw partner network growth, onboarding key players that contributed to a 20% increase in annual sales.
- Trained and mentored channel partners on product offerings and sales techniques, enhancing performance.
- Managed day-to-day operations of assigned channel accounts to ensure quality customer service standards are met.
- Worked with multiple internal and external resources, taking ownership in achieving digital marketing and revenue goals.
Channel Account Manager – North and West Africa
VMware
2012.02 - 2013.05
- Directed channel activities across diverse territories, securing significant market share expansion
- Customized account strategies for emerging markets, leading to increased partner engagement and revenue
Inside Sales Account Manager – Emerging Markets
McAfee
County Cork
2011.02 - 2012.02
- Successfully managed pipeline for emerging market clients, achieving quarterly quotas consistently
- Built rapport with clients through active communication and consultative approaches
Customer Service Representative
Orange
Lyon Area
2008.05 - 2010.07
- Delivered excellent customer support, resolving inquiries efficiently in a high-volume call center
- Took special orders in person and over telephone, generating additional revenue every month.
Office Manager
Qaanaaq Municipality og Turistkontor – ULTIMA THULE
2005.06 - 2005.10
- Managed all aspects of office operations, including export activities, supplier negotiations, and contract management
- Expanded business reach into EMEA and AMER markets through catalog development and strategic prospecting
Education
Bachelor of Business Administration (B.B.A.) - Business Administration and Management
Handelshøjskolen i Århus / Aarhus School of Business
01.2005
Bachelor - Applied Linguistics and Business Administration
Université d'Avignon et des Pays de Vaucluse
01.2005
Skills
- Strategic Territory Management
- Customer Acquisition and Retention
- Revenue growth and forecasting
- Business Planning and Development
- Consultative Selling
- Conflict resolution
- CRM software
- Partner recruitment
- Channel strategy
- Salesforce
Awards
- President Club (3x Winner)
- Best Channel Account Manager, EMEA 2023
Languages
- English, Native/Bilingual
- French, Native/Bilingual
- Italian, Good
Accomplishments
- President Club : VMware and Malwarebytes *
- Best Channel Account Manager 2023 : TeamViewer
Timeline
Channel Account Manager
TeamViewer
2020.06 - Current
Channel Account Manager – France
Malwarebytes
2017.08 - 2020.06
Territory Account Manager – France
Malwarebytes
2015.10 - 2018.02
Channel Account Manager – France
TrendMicro
2013.06 - 2015.10
Channel Account Manager – North and West Africa
VMware
2012.02 - 2013.05
Inside Sales Account Manager – Emerging Markets
McAfee
2011.02 - 2012.02
Customer Service Representative
Orange
2008.05 - 2010.07
Office Manager
Qaanaaq Municipality og Turistkontor – ULTIMA THULE
2005.06 - 2005.10
Bachelor of Business Administration (B.B.A.) - Business Administration and Management
Handelshøjskolen i Århus / Aarhus School of Business
Bachelor - Applied Linguistics and Business Administration
Université d'Avignon et des Pays de Vaucluse