Experienced Retail Manager dedicated to drive results, develop talents and offer excellent customer service environments.
Work History
AREA MANAGER NORTH
SUNGLASS HUT
Paris
04.2022 - Current
Supervise 3 DM with 3 Regions, 32+ Shops with Outlets, Stand Alone, Corners at Galleries Lafayette including Haussmann & Champs Elysees
Focus on Talent management with hiring qualified candidates
Strong partnership with HQ to better support shop managers and provide new efficient ways of communicating
Build partnerships with Galleries Lafayette Department Managers
MASTER FRANCHISE REGIONAL MANAGER
ADIDAS, PARIS AREA & BORDEAUX
Paris
11.2021 - 04.2022
Introduction to Franchise Group Chemla,
8 Adidas Shops, 20+ Levis & Gedenim
Created Store Visit Recap and Audited current Shops
Supervised hiring for new Opening Adidas Cergy
Please note, I ended my probation period to join Sunglass Hut-Luxottica, the Franchise settings and Owners were not an ideal match.
DISTRICT RETAIL MANAGER USA
QUAY AUSTRALIA
Los Angeles
07.2017 - 10.2020
Successfully partnered with Director of Operations to create QUAY Retail division
Opening and supervising 10+ QUAY Shops in Sunny States: CA, Texas, Arizona, Nevada, Florida
Recruited & interviewed passionate and customer focused teams 180+ QUAY Ambassadors
Facilitated training programs and policies to create a unique selling culture as well as efficient in-shop processes
Partnerships with Product Teams & Marketing to actively develop merchandising solutions (retail Shop Product assortments, replenishment, in store MKT and communications to drive sales)
Product Launch and Collabs events
Actively partnered with Head of HR to create specific retail HR documentations as well as manage delicate In-Store HR issues.
Returned to France for family personal reasons.
SENIOR RETAIL MANAGER
VALUE RETAIL, LA VALLEE VILLAGE, Paris Area Marne-la-Vallé
05.2016 - 12.2016
Direct contact to boutiques within the mall & Key actor in supporting daily business assigned Portfolio of Lifestyle Brands (Polo Ralph Lauren, Diesel, UGG, Ted Baker, Lacoste, as well as Food & Beverages)
Analyze sales figures and identity opportunities of growth through merchandising, product selection, staffing, marketing, or special events linked to specific international guests such as Tourists, VIPs & upscale customers
Built partnerships with Head Office partners, District Managers and Head of Retail
Actively participate within VR Retail Europe to coordinate communication within Value Retail
Departments: Real estate, Construction, Operations, Customer Experience, Marketing and HR.
Assistant Manager
GALERIES LAFAYETTE DEPARTMENT STORES
Nice
01.2015 - 04.2015
CAP 3000 MALL French Riviera, Specific position leading to a General Director Positive induction, understood multi-brand management however ended probation period as Department Store setting was not a good fit.
COUNTRY RETAIL MANAGER
DESIGUAL
06.2013 - 11.2014
Optimize organization and Business strategy to drive sales and develop operational discipline and efficiency in the French Market
Direct report to 5 Regional Managers & 2 Visual Merchandisers
Coordinate support with Human Resources and administrative departments based in Barcelona HQ