KHADY YILLA
London
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Work History
Bartender
PLAY HILTON CLUB
ABUJA
04.2017 - 12.2020
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
Cashier
Tesco Express
LONDON
12.2010 - 06.2012
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
Skills
- Supply Management
- Morale Building
- Ingredient Preparation
- Employee Development
- Performance Updates
- Service Coordination
- Staff Scheduling
- Team Direction
- Inventory Management
- Budget Development
- Staff Training
- Customer Relations
- Basic Accounting
Languages
English
First Language
French
Beginner
A1
Education
High School Diploma -
09.2015 - 06.2018
Summary
Seasoned Bar Supervisor with 5 years of related experience. Offering expertise in operating a profitable bar by accurately evaluating needs, reducing waste and effectively managing employee hours to control costs. Desiring to take on a growth-oriented position with a solid team. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
10
10
years of professional experience
3
3
years of post-secondary education