Jay Taylor

• Google Fiber is a high-speed fiber internet provider, and my role as a Supply Chain Coordinator was to manage the logistics, procurement coordination, and inventory flow of installation equipment and customer-premises hardware across suppliers, warehouses, and field operations to support network deployments.
• Coordinated supply chain operations for Customer-Premises Equipment (CPE) used in residential fiber internet installations.
• Managed distribution between suppliers, installer warehouses, third-party logistics (3PL) providers, and kiosk sales locations.
• Processed and tracked shipments, purchase orders, and inventory movements in SAP ERP.
• Supported SAP system transition and Coupa procurement onboarding, including supplier setup.
• Resolved purchase order issues, shipment discrepancies, and data reconciliation across supply chain systems.

Motorsport supply chain management for LMP2, GT3, and LMDh vehicle programs.

• Managed full-cycle procurement
• Secured critical racing components within compressed build timelines and event schedules (Le Mans, ELMS, GT World Challenge).
• Negotiated pricing, lead times, and delivery terms to achieve measurable cost savings and improved OTIF rates.
• Resolved urgent sourcing and logistics issues under tight race deadlines, coordinating directly with logistics partners and customs.
• Supported cross-functional teams (quality, engineering, logistics) to address NCRs, manage reworks, and secure alternative suppliers when needed.

Aerospace & defense procurement for helicopter support and maintenance operations.

• Oversaw procurement of aviation spare parts and maintenance materials under strict EASA regulatory compliance.
• Processed and tracked purchase orders across MRO and helicopter service programs.
• Negotiated terms, prices, and SLAs with European and international suppliers to secure optimal procurement value.
• Monitored inventory levels, reorder points, and lead times to maintain service continuity.
• Created supplier scorecards and performance evaluations to support strategic sourcing decisions.
• Managed contract renewals, framework agreements, and cost-reduction initiatives.

Global RMA operations and data-driven logistics performance analysis.

• Managed end-to-end RMA (Return Merchandise Authorization) operations for B2B and enterprise clients.
• Served as the primary contact between customers, 3PL partners, and internal reverse logistics teams.
• Maintained accurate RMA data tracking: request date, creation, shipment, receipt, processing, and completion.
• Coordinated with freight forwarders for international shipments, optimizing return costs and lead times.
• Prepared weekly/monthly analytics reports on RMA metrics, return rates, and SLA adherence for management.
• Collaborated with finance teams to resolve discrepancies and reconcile credit memos and claims.
• Led root-cause analysis of recurring return issues and implemented corrective actions.
• Streamlined RMA reconciliation processes with 3PLs, improving accuracy and traceability.

Supply operations support for iPhone engineering and pre-launch builds.

• Supported the New Product Introduction (NPI) program by ensuring on-time material readiness from prototype to pre-launch.
• Coordinated between engineering, procurement, suppliers, and contract manufacturers to align material availability.
• Managed component readiness tracking, change control, and build configuration accuracy.
• Monitored CTB (Clear-to-Build) status for multiple engineering and operations build stages.
• Conducted cost analysis and lead-time assessments for high-value components.
• Created and processed purchase requisitions and POs, ensuring accurate receipt and invoice tracking.

Aerospace manufacturing – precision components and electronic assemblies.

• Performed material requirements planning (MRP) and supplier coordination for multiple value streams.
• Negotiated blanket POs and executed cost-reduction initiatives that improved profit margins and reduced PPI.
• Managed supplier performance through NCR (Non-Conformance Reports) and CAR (Corrective Action Requests).
• Worked closely with manufacturing, engineering, and quality to ensure material conformity.
• Monitored supplier lead times, delivery performance, and quality indicators.
• Implemented KPI dashboards to track purchasing cycle times and supplier responsiveness.
• Improved supplier delivery performance by 18% through tighter follow-up and escalation protocols.
• Supported audits and compliance reviews (AS9100) with documentation accuracy.
• Maintained optimal inventory flow to support uninterrupted aircraft production.
• Collaborated in supplier qualification and onboarding processes for new aerospace vendors.