Jaswanth Reddy Muddarapu
London
Summary
Motivated and resourceful supply chain specialist with several years of expertise managing customs compliance, inventory control, customer service and transportation logistics. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Reliable and dedicated leader seeking to leverage strong background into a buyer, planner or supply chain role with progressive organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supply Chain Planner
Saint Gobain weber
Flitwick
03.2023 - Current
- Analyzed inventory levels and adjusted purchasing orders accordingly to ensure optimal stock levels were maintained.
- Monitored supplier performance for on-time delivery, quality assurance, and cost control.
- Assisted in the development of new sourcing strategies to increase efficiency while reducing costs.
- Utilized SAP software to manage purchase orders and inventory transactions across multiple warehouses.
- Collaborated with internal stakeholders on product launches, promotional activities, and process improvements.
- Provided regular updates on supply chain operations to senior management team members.
- Performed root cause analysis on any discrepancies between actual vs. planned inventory levels.
- Identified areas of improvement in existing processes by analyzing historical data from previous projects.
- Maintained accurate records of all incoming shipments using enterprise resource planning system.
- Managed day-to-day communication with suppliers regarding order status changes or delays.
- Coordinated with logistics teams to ensure timely arrival of goods at distribution centers or retail locations.
- Drafted detailed plans for meeting customer demands during peak seasons or high volume periods.
- Prepared presentations outlining proposed solutions for improving overall supply chain efficiency.
- Determined inventory goals, product stock, and risk management objectives and oversaw techniques to maximize inventory.
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Kept supply and demand in balance to support production goals and optimize volume.
- Implemented lean supply chain practices, reducing waste and improving process efficiency.
- Collaborated with cross-functional teams to align supply chain strategies with business objectives.
- Oversaw inventory management, optimizing stock levels to meet production demands while minimizing holding costs.
- Coordinated product launches, ensuring supply chain readiness to support market entry strategies.
- Utilized ERP systems to streamline supply chain operations and provide real-time visibility into inventory and order status.
- Coordinated with suppliers to ensure raw materials met quality standards and delivery schedules.
Internship Student
Saint Goain weber
FLITWICK
01.2022 - 08.2024
- Investigated discrepancies between actual inventories and records in system database.
- Performed regular physical audits of warehouse inventory levels and updated records accordingly.
- Collaborated with other departments regarding material availability and usage.
- Assisted in developing new systems and procedures related to inventory management operations.
- Assisted fellow planning staff members with tasks to maintain proper workflows.
Supply Chain Apprentice
Madhavi Micro Minerals
Kadapa
05.2020 - 08.2024
- Developed and maintained supplier relationships to ensure timely delivery of goods.
- Monitored inventory levels, identified discrepancies, and adjusted accordingly.
- Coordinated with internal departments to ensure product availability and quality standards were met.
- Analyzed data from various sources to develop reports on production, inventory, shipping, and distribution processes.
- Managed the procurement process for all materials used in production operations.
- Created detailed tracking documents to monitor inventory movement throughout the supply chain cycle.
- Collaborated with logistics team members to coordinate transportation of raw materials and finished products.
- Performed periodic reviews of warehouse operations for efficiency improvements.
- Prepared forecasts based on past sales trends and market conditions for planning purposes.
- Optimized production plans based on customer timelines and available supply.
- Analyzed supply chain performance metrics to identify areas for improvement and implement corrective actions.
Customer Service Executive
Saint Gobain Weber
FLITWICK
09.2022 - 02.2023
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, and billing issues.
- Identified opportunities for process improvement within the customer service department.
- Processed orders accurately and efficiently in accordance with company policies.
- Performed follow-up calls to customers regarding their inquiries or orders.
- Collaborated with other departments to ensure customer satisfaction.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Ensured that all customer queries were handled quickly and professionally.
- Analyzed data from surveys to determine trends in customer needs and preferences.
- Provided technical support when necessary to resolve complex problems.
- Responded promptly to emails sent by customers seeking assistance.
- Communicated effectively with team members to ensure timely response times for customers.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding needs and addressed concerns.
- Supported sales team members to drive growth and development.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Led on- and off-site customer support teams across multiple time zones.
Internship Student
Arjas Steel Plant
Tadipatri
12.2019 - 01.2020
- Researched industry trends and best practices related to specific projects.
- Organized data into spreadsheets and databases for easy access by other departments.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Maintained positive working relationship with fellow staff and management.
- Investigated discrepancies between actual inventories and records in system database.
- Performed regular physical audits of warehouse inventory levels and updated records accordingly.
Education
Master of Science - Logistics And Supply Chain Management
Cranfield University
Cranfield, United Kingdom 09-2022
MBA - Operations Management
Great Lakes Institute of Management
Chennai, India02-2022
B.E - Mechanical Engineering
Sathyabama University
Chennai, India05-2020
Skills
- Six sigma methodologies
- Supply chain optimization
- Production planning
- Transportation management
- Supplier negotiation
- Materials management
- Demand forecasting
- Sales order management
- Power BI
- S/4 HANA
- Customer relationship management (CRM)
- Logistics data analysis
- SQL and databases
Certification
- CII-Supply Chain Management Professional, Confederation of Indian Industry, Institute of Logistics
- CII-Warehouse Management Professional, Confederation of Indian Industry, Institute of Logistics
- Salesforce Admin Certification
- Six Sigma Green Belt Certification
- GS1 Certification
Timeline
Supply Chain Planner
Saint Gobain weber
03.2023 - Current
Customer Service Executive
Saint Gobain Weber
09.2022 - 02.2023
Internship Student
Saint Goain weber
01.2022 - 08.2024
Supply Chain Apprentice
Madhavi Micro Minerals
05.2020 - 08.2024
Internship Student
Arjas Steel Plant
12.2019 - 01.2020
- CII-Supply Chain Management Professional, Confederation of Indian Industry, Institute of Logistics
- CII-Warehouse Management Professional, Confederation of Indian Industry, Institute of Logistics
- Salesforce Admin Certification
- Six Sigma Green Belt Certification
- GS1 Certification
Master of Science - Logistics And Supply Chain Management
Cranfield University
MBA - Operations Management
Great Lakes Institute of Management
B.E - Mechanical Engineering
Sathyabama University
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