Jamie Smith

• Work in a fast-paced, high pressure environment.
• Assisted bartenders by stocking beer, wine, liquor, and other bar items.
• Successfully managed multiple tasks simultaneously while providing quality service.
• Monitored beverage stock levels during peak hours to prevent shortages and maintain service flow.

• Ensured cleanliness of dining area, enhancing overall guest experience.
• Provided attentive table service, contributing to high customer satisfaction.
• Resolve customer complaints and ensure good customer service

• Led team of ~10, coordinating operations to maintain workflow, oversee breaks, and allocate tasks effectively.
• Resolved customer complaints, enhancing customer satisfaction and loyalty.
• Executed opening and closing procedures, ensuring store readiness for daily operations.

Offered Supervisor/Assistant Department Manager role.

• Assisted customers with product inquiries and provided exceptional service, earning multiple informal recognitions from management.
• Managed returns, refunds, exchanges, and resolved customer inquiries to enhance satisfaction.
• Handled customer complaints professionally, contributing to a consistently positive shopping experience.
• Maintained store cleanliness and organised merchandise displays effectively.
• Handled stock deliveries