Iwona Couppey
Lyon
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
15
15
years of professional experience
Work History
Onboarding Class Coordinator
The Educational Equality Institute
01.2023 - Current
- Oversee all necessary support and guidance to new employees on various aspects including policies and procedures and ensure are fully integrated into organization and meeting their performance objectives
- Maintain accurate records of onboarded and trained employees
- Develop and maintain positive relationships with employees, managers, and other stakeholders involved in onboarding process
- Utilized data-driven strategies for continuous improvement in instructional approaches and student outcomes.
- Served as mentor for new teachers, sharing best practices and offering guidance on effective classroom management techniques.
Senior HR Officer
State Bank of India
01.2016 - 01.2017
- Enhanced employee retention by 30% by implementing effective performance management programs and support systems.
- Streamlined HR processes for efficiency, saving time and resources across organization
- Developed comprehensive recruitment strategies to attract top talent, resulting in diverse and high-performing workforce.
- Facilitated successful onboarding of new employees with comprehensive orientation programs and training materials.
- Streamlined HR processes for efficiency, saving time and resources across organization.
- Managed complex employee relations issues, resolving conflicts and fostering positive workplace culture.
- Implemented compensation structures, ensuring fair pay practices throughout company.
- Led organizational change initiatives to improve overall business performance, maintaining open communication with employees during transitions.
- Conducted thorough job analyses to develop accurate position descriptions and classifications, improving role clarity within organization.
- Established effective succession planning processes to ensure smooth leadership transitions and continued growth of future leaders.
- Negotiated favorable contract terms with external vendors for HR services, reducing costs while maintaining quality support for employees.
- Coordinated annual performance review process to facilitate constructive feedback exchange between managers and employees, driving professional growth opportunities for staff members.
- Ensured compliance with local employment laws through regular audits and policy reviews.
HR Advisor
Gigaset
01.2016 - 03.2016
- Streamlined HR processes for increased efficiency in benefits administration, payroll management, and onboarding procedures.
- Improved workplace culture, fostering open communication and positive work environment through team-building initiatives
- Managed performance review process, providing constructive feedback and setting achievable goals for continued employee growth.
- Implemented succession planning strategies to identify high-potential employees and prepare them for future leadership roles.
- Developed professional human resources service and acted as Business Partner for all management function
- Led all redundancies cycle in UK
- Oversaw employment contracts to make sure are up to date and in line with local law/corporate policies
- Implemented personal data system which was aligned with UK legislation
HR Advisor
State Bank of India
01.2014 - 01.2015
- Optimized recruitment life cycle across business
- Improved and developed recruitment process within Bank to attract right talent
- Successfully led all ER related matters for over 120 employees
- Assisted management across all aspects of HRM, Talent acquisition and Employment Law
- Created coaching for managers on various HR and business aspects
- Accomplished working closely with senior stakeholders regarding several innovative HR projects and implementations (Family -
- Friendly policies and initiatives, Pension, Rewards, Apprenticeship recruitment etc.)
- Developed along head of HR the full L&D organizational offering
- Knowledge of (ADP), Silverlight (Absence system) & Halogen (E-appraisal system)
Service Delivery & Operations Team Leader
HireRight Inc
01.2012 - 01.2014
- Optimized team performance, providing clear guidance and setting achievable goals.
- Developed strong relationships with cross-functional teams to improve communication and collaboration.
- Conducted regular staff training sessions to ensure consistent implementation of best practices across team
- Resolved employees’ absence, lateness and poor performance which increased profit by 10%
- Created coaching program for employees which led to their growth and promotion
- Improved departmental succession planning
- Resolved all Employment Relations challenges
- Improved operational efficiency by streamlining processes and implementing more effective procedures.
- Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
HR & Recruitment Administrator
Oakam Ltd
04.2009 - 09.2012
- Enhanced candidate experience through timely communication and personalized feedback after interviews.
- Collaborated with hiring managers to develop clear job descriptions, ensuring accurate representation of required skills and qualifications.
- Maintained up-to-date knowledge of industry trends and best practices, applying insights to improve overall recruitment strategies.
- Conducted thorough reference checks to confirm candidate suitability for positions, mitigating potential risks associated with poor hires.
- Organized and attended career fairs, networking events, and open houses to promote company opportunities and connect with potential candidates directly.
Education
Master of Arts - Human Resources Management
Westminster University
LondonBachelor of Arts - Human Resource Management
CIPD
LondonSkills
- Human Resources Management
- Talent Acquisition
- Recruitment life cycle
- Employee Relations
- Benefits
- Writing Contracts and Employee Handbook
- Employment Law
- Payroll
- Presentations & Reporting
- Interpersonal Skills
- Innovative Problem-Solving Skills
- Verbal & Written Skills
Interests
INTEREST: , Biohaking, Reading Books, Listening to podcasts, Photography
Additional Information
- Experienced and driven HR Professional with over 13 years of expertise in broad spectrum of HR Management, talent acquisition and employee relations. Skilled in translating business vision into HR initiatives to achieve desired objectives on different organizational levels. Instrumental in supporting management with a unique perspective on approaching challenges and always striving to find creative and innovative solutions.
Timeline
Onboarding Class Coordinator
The Educational Equality Institute
01.2023 - Current
Senior HR Officer
State Bank of India
01.2016 - 01.2017
HR Advisor
Gigaset
01.2016 - 03.2016
HR Advisor
State Bank of India
01.2014 - 01.2015
Service Delivery & Operations Team Leader
HireRight Inc
01.2012 - 01.2014
HR & Recruitment Administrator
Oakam Ltd
04.2009 - 09.2012
Master of Arts - Human Resources Management
Westminster University
Bachelor of Arts - Human Resource Management
CIPD
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