Medard Ishimwe
Dubai
Summary
Offering strong teamwork and problem-solving skills with clear understanding of safety protocols and procedures. Knowledgeable about working in challenging environments and adapting quickly to new tasks. Ready to use and develop communication, coordination, and technical skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operator
AIN Dubai
09.2024 - Current
- Delivered informative commentary during ride operation, enhancing visitor engagement.
- Conducted regular inspections for optimal ride operation.
- Improved visitor experience with effective communication and clear instructions for ride operation.
- Enhanced guest satisfaction by providing professional, courteous service.
- Handled emergency situations calmly ensuring safety and security of guests.
- Provided detailed information about local attractions, enhancing guest experience.
- Greeted guests warmly and professionally for positive first impressions.
Ride operator
Global village Dubai
12.2020 - 05.2024
- Ensured smooth running of amusement park rides by conducting regular maintenance checks.
- Provided exceptional customer service, creating a positive and enjoyable atmosphere for all visitors.
- Maintained ride safety with vigilant monitoring and adherence to regulations.
- Delivered detailed instructions to guests for safe ride usage.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
CERTIFICATE - Extra Low Voltage Technician
ARABIAN INFOTECH TRAINING INSTITUTE L.L.C
Dubai09.2024
IRATA ROPE ACCESS L1 - L1 Rope access
RIG PRO
Dubai09.2024
Diploma - Mechanical, Electrical and Plumbing
ARABIAN INFOTECH TRAINING INSTITUTE L.L.C
Dubai08.2024
Skills
- Safety procedures
- Technical understanding
- SOP compliance
- Equipment management
- Working at heights certification
- Emergency first aid certificate
- Physical fitness and agility
- Customer service
- Communication skills
- Leadership
- Amusement ride operation
- ELV
- MEP
- Rope access course
Languages
English - C1 - Advanced
French - B1 - Intermediate
Affiliations
- Repairing
- Gym
Certification
UAE manual driving and automatic driving license
Timeline
Operator
AIN Dubai
09.2024 - Current
Ride operator
Global village Dubai
12.2020 - 05.2024
CERTIFICATE - Extra Low Voltage Technician
ARABIAN INFOTECH TRAINING INSTITUTE L.L.C
IRATA ROPE ACCESS L1 - L1 Rope access
RIG PRO
Diploma - Mechanical, Electrical and Plumbing
ARABIAN INFOTECH TRAINING INSTITUTE L.L.C
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