Isabelle Low
Geneva
Profil professionnel
Project & Operations Coordinator with a background in product and project management and experience in marketing, communication, events and brand environments. Comfortable coordinating projects, working with stakeholders, and keeping things moving in fast-paced contexts. Structured, detail-oriented, and dependable. Planning a long-term relocation to Geneva.
Vue d'ensemble
8
8
years of professional experience
4
4
years of post-secondary education
Expérience
Medical Operations & Billing Coordinator
Independent
Geneva
2026.02 - Current
- Managed billing operations and accounts follow-up for busy clinical practices.
- Ensured timely recovery of outstanding payments through structured follow-up and stakeholder coordination.
- Liaised with patients and insurers to resolve financial queries and discrepancies.
- Contributed to optimisation of operational workflows within the practice.
- Supported practitioners by offloading non-clinical workload, improving overall efficiency.
Marketing, Communications & Project Manager
Lavy Médical
Geneva
2025.10 - 2025.12
- Managed global marketing activities across medical and aesthetic services.
- Led content and campaign production (social media, newsletters, print).
- Optimized website (WordPress) to improve patient journey and engagement.
- Monitored performance and implemented data-driven improvements
→ 100 + social media followers in 3 months.
→ Newsletter campaigns scaled to 5,000+ clients across 6 sends. - Developed strategic partnerships (Balexert, Parking du Mont-Blanc, TPG).
Assistant Project Manager / Product Marketing
Arturia
Grenoble
2025.03 - 2025.09
- Co-creation of positioning and key messages for several product launches.
- Coordination of video productions : casting, studios, scheduling. (V collection video campaigns, Keystep mk2 in cave performance).
- Sourcing creative talents & onboarding artistic partners. (musicians, influencers).
- Provided financial support by preparing invoices and estimates for projects.
- Conducted meetings and prepared reports to communicate project status with internal and external stakeholders.
- Voice-over for Astrolab 88 campaign (2.2M+ views on YouTube).
- Supported brand storytelling and visual identity alignment.
- Creation of PR documents for distributors.
Assistant Event Project Manager
SAevents
Grenoble
2024.04 - 2024.07
- Delivered premium event coordination for Deloitte London during the 2024 Olympic Flame, managing 10+ high-profile clients.
- Organization of sports raids for Deloitte Paris and Otis : scheduling, suppliers, accommodations. (In charge of +700 participants in les Vosges).
- Managed production of event materials (textiles, trophies, branding).
- Ensured on-time delivery and coordination across multiple stakeholders.
- Managed budgets, optimizing expenses to deliver high-quality events under financial constraints.
Luxury Marketing & Communications Assistant
Oyuna Cashmere LTD
London
2023.05 - 2023.07
- Created premium brand content for campaigns and social media, driving +43% Meta follower growth in 4 months.
- Coordinated photoshoots (casting, logistics, production)
- PR & writing (press releases, articles, interviews).
- Participation in the CNN Made in Mongolia documentary with actress and activist Lily Cole.
- Coordination of fashion events: showrooms, sales, fairs. (Paris fashion week, Laylow Fair, Maison et Objet 2023).
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
Private Childcare Provider
Alpine Resort Nannies
Morzine
2019.12 - 2020.03
- Delivered high-quality childcare services to international clients in alpine resort settings.
- Managed children’s daily activities, safety, and well-being in dynamic environments.
- Built strong relationships with families through professionalism and reliability.
- Operated with autonomy and discretion in a client-facing role.
Early Childhood Educator
Little Green Rascals Organic Day Nurseries
Yorkshire
2018.08 - 2019.07
- Delivered structured care and developmental activities for children aged 3months–5years.
- Ensured a safe, nurturing, and organised environment aligned with ecological educational principles.
- Collaborated with team members and communicated with parents on child development.
- Adapted care approaches to individual needs in a dynamic group setting.
Formation
Master - Law, Economics and Management specialised in Brand marketing engineering
Université Grenoble Alpes, IAE
2023.09 - 2025.02
Bachelor - Law, Economics and Management
Université Grenoble Alpes, Faculté d'Économie
2020.09 - 2023.04
Compétences
- Design & visual communication: Adobe Illustrator, InDesign, Affinity, Figma, Canva
- Web & CRM: WordPress, Webnode, Klaviyo
- Data analysis: SPSS, JASP
- Productivity tools: Microsoft Office (Excel, PowerPoint, Word)
Language
English, French
First languages
German
Intermediate
B1
Informations complémentaires
- Design and brand aesthetics - Improves creativity.
- Chess - Improves focus.
- Music production (professional level – composition and album release)
Chronologie
Medical Operations & Billing Coordinator
Independent
2026.02 - Current
Marketing, Communications & Project Manager
Lavy Médical
2025.10 - 2025.12
Assistant Project Manager / Product Marketing
Arturia
2025.03 - 2025.09
Assistant Event Project Manager
SAevents
2024.04 - 2024.07
Master - Law, Economics and Management specialised in Brand marketing engineering
Université Grenoble Alpes, IAE
2023.09 - 2025.02
Luxury Marketing & Communications Assistant
Oyuna Cashmere LTD
2023.05 - 2023.07
Bachelor - Law, Economics and Management
Université Grenoble Alpes, Faculté d'Économie
2020.09 - 2023.04
Private Childcare Provider
Alpine Resort Nannies
2019.12 - 2020.03
Early Childhood Educator
Little Green Rascals Organic Day Nurseries
2018.08 - 2019.07