Isaac DIALLO
LE MANS,Pays de la Loire
Summary
Offering strong language skills and keen eye for detail. Knowledgeable about cultural nuances and able to communicate effectively, both written and verbal. Ready to use and develop skills in translation, communication, and cultural understanding.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Translator/Interpreter(French-English-Wolof)
STI Traduction & Interprétariat
France
01.2025 - Current
- Maintained confidentiality whilst handling sensitive documents.
- Ensured linguistic consistency across all translated documents.
- Liaised with foreign clients to facilitate better understanding.
Speaker/Translator/Interpreter
AFALAC
Le Mans, France
01.2022 - 03.2025
- Handled literary translations, preserving original tone and style.
- Liaised with foreign clients to facilitate better understanding.
- Provided translation services for enhanced cross-cultural communication.
- Ensured linguistic consistency across all translated documents.
- Prepared documentation in multiple languages for official use.
Food & beverage services manager
DOMITYS
Le Mans, France
01.2019 - 01.2022
- Prepared rotas to achieve stable coverage while reducing payroll costs.
- Recruited and trained high-performing team members to deliver faultless customer care.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Monitored and maintained stock levels for maximised efficiency and minimised waste
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Coordinated events and parties to increase restaurant revenue.
MAÎTRE D
LE DÔME
Paris, France
01.2018 - 01.2019
- Supervised daily operations for efficient service delivery.
- Handled customer complaints, resulting in their satisfaction and repeat business.
- Cultivated relationships with guests for increased loyalty and return visits.
- Increased overall client satisfaction by addressing their queries promptly.
- Maintained clean, organised dining area to create an inviting atmosphere.
BILINGUAL MANAGER
BARRIÈRE -FOUQUET'S
Enghien les bains, France
01.2017 - 01.2018
- Maintained inventory control, reduced stock shortages.
- Delegated tasks efficiently to maximise productivity.
- Facilitated staff training, resulting in better customer service.
- Managed team dynamics by implementing conflict resolution strategies.
BILINGUAL MANAGER
LES TABLES MOUSSET
Paris, France
01.2017 - 12.2017
- Translated menus on a daily basis and on-line editing
- Cultivated strong relationships with clients to secure repeat business.
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Supervised project timelines for timely completion.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
RESTAURANTS MANAGER/TRAINER
CLUB MÉDITERRANÉE
Alpes françaises, Corse, France
01.2012 - 01.2017
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Supervised project timelines for timely completion.
- Cultivated strong relationships with clients to secure repeat business.
- Facilitated staff training, resulting in better customer service.
- Monitored health and safety measures for guaranteed compliance.
ASSISTANT FOOD & BEVERAGE
HÔTEL RESTAURANT 4* CHÂTEAU D'APIGNÉ
Le Rheu, France
01.2011 - 01.2012
- Provided customer service, delivering high levels of satisfaction.
- Sustained high levels of organisation with attention to detail.
HÔTEL RESTAURANT
HÔTEL RESTAURANT 4* LE CHOISEUL LES GRANDES ETAPES FRANÇAISES
Amboise, France
01.2010 - 12.2010
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Completed customer orders with speed and accuracy.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
RESTAURANT SUPERVISOR, SOMMELIER
HANDPICKED HOTELS
Buxted Park East Sussex, Royaume-Uni
01.2007 - 01.2008
- Organized special events and private functions, showcasing the establishment's versatility and adaptability.
- Promoted positive dining experience with exceptional customer service skills.
- Established effective communication channels between front and back of house teams for smoother operation.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
PREMIER MAITRE D'
VILLAGES VACANCES DE FRANCE HÔTEL RESTAURANT RELAIS DU MOULIN
Valençay, France
01.2005 - 12.2005
- Conducted inventory management ensuring adequate stock levels at all times.
- Provided exceptional dining experiences through attention to detail and guests service.
- Supervised daily operations for efficient service delivery.
- Worked closely with kitchen staff to maintain food quality standards.
- Handled customer complaints, resulting in their satisfaction and repeat business.
- Managed team schedules, ensuring smooth operation during peak hours.
BILINGUAL. HEAD WAITER
HÔTEL TEATRO 5* : EXECUTIVE TOWER HOTEL 4
Denver, États-Unis
01.2000 - 01.2003
- Enhanced guest dining experience by efficiently handling table & room service.
- Dealt with customer complaints promptly, ensuring satisfaction and retaining business.
- Upheld high standards of hygiene in food preparation areas with meticulous cleaning practices.
- Managed reservations to maximise seating capacity whilst maintaining quality service.
Education
Certificat de qualification professionnelle - Hôtellerie et services de restauration
01.2012 - 12.2012
Responsable de restaurant - Hôtellerie et services de restauration
01.2006 - 12.2006
DIPLÔME D'ÉTUDES UNIVERSITAIRES ET GÉNÉRALES - Langues étrangères appliquées (option, affaires & commerce) Anglais/Espagnol/Italien
01.1991 - 12.1993
Skills
- Written translation
- Multilingual communication
- Multilingual proficiency
- Interpretation accuracy
- Consecutive translation
- Simultaneous translating
- Language teaching
- Simultaneous interpreting
Languages
English
Fluent
French
Native
Italian
Advanced
Spanish
Advanced
Wolof
Native
Timeline
Translator/Interpreter(French-English-Wolof) - STI Traduction & Interprétariat
01.2025 - Current
Speaker/Translator/Interpreter - AFALAC
01.2022 - 03.2025
Food & beverage services manager - DOMITYS
01.2019 - 01.2022
MAÎTRE D - LE DÔME
01.2018 - 01.2019
BILINGUAL MANAGER - BARRIÈRE -FOUQUET'S
01.2017 - 01.2018
BILINGUAL MANAGER - LES TABLES MOUSSET
01.2017 - 12.2017
AFPA RENNES - Certificat de qualification professionnelle, Hôtellerie et services de restauration
01.2012 - 12.2012
RESTAURANTS MANAGER/TRAINER - CLUB MÉDITERRANÉE
01.2012 - 01.2017
ASSISTANT FOOD & BEVERAGE - HÔTEL RESTAURANT 4* CHÂTEAU D'APIGNÉ
01.2011 - 01.2012
HÔTEL RESTAURANT - HÔTEL RESTAURANT 4* LE CHOISEUL LES GRANDES ETAPES FRANÇAISES
01.2010 - 12.2010
RESTAURANT SUPERVISOR, SOMMELIER - HANDPICKED HOTELS
01.2007 - 01.2008
AFPA LYON - Responsable de restaurant, Hôtellerie et services de restauration
01.2006 - 12.2006
PREMIER MAITRE D' - VILLAGES VACANCES DE FRANCE HÔTEL RESTAURANT RELAIS DU MOULIN
01.2005 - 12.2005
BILINGUAL. HEAD WAITER - HÔTEL TEATRO 5* : EXECUTIVE TOWER HOTEL 4
01.2000 - 01.2003
Université De Caen - DIPLÔME D'ÉTUDES UNIVERSITAIRES ET GÉNÉRALES, Langues étrangères appliquées (option, affaires & commerce) Anglais/Espagnol/Italien
01.1991 - 12.1993
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