Imen Nait-Hadi
Cournon d'Auvergne
Overview
3
3
years of professional experience
Work History
Export Customer Service Representative
Centre specialisee pharmaceutique
Cournon D'Auvegne
08.2023 - Current
- Reviewed export orders for accuracy and completeness prior to processing.
- Answered incoming calls from international customers in a timely manner.
- Assisted in the preparation of documents related to international shipments.
- Researched and resolved export customer complaints quickly and efficiently.
- Coordinated with internal departments to ensure timely delivery of goods to customers abroad.
- Monitored shipments overseas until they reached their destination on time and without damage or loss.
Marketing Assistant
Intequedis
Meyzieu
08.2021 - 09.2022
- Conducted market research to identify potential customer segments and target markets.
- Edited videos for use in advertising campaigns using Adobe Premiere Pro software.
- Generated content for various media platforms, such as websites and social media accounts.
- Organized photo shoots related to product launches or special promotions when necessary.
- Assisted with the development and implementation of marketing campaigns.
Export Assistant
Flair Trade
Clermont Ferrand
01.2021 - 02.2021
- Assisted in the development of export strategies and plans for new markets.
- Organized and attended international trade shows to identify potential customers.
- Created and maintained customer databases, including contact information and sales records.
- Researched local laws and regulations to ensure all export activities were compliant with applicable statutes.
Education
Cerificate of Completion - Video Content Creation
Hudson County Community College
Jersey City05-2023
Bachelor of Science - Digital Marketing And E Commerce
The Nuum Factory
Lyon09-2022
Two Year Technical Degree - International Trade
Lycée Ambroise Brugière
Clermont Ferrand08-2021
High School Diploma -
Lycée René Descartes
Cournon D'Auvergne06-2019
Skills
- Import And Export Operations
- Customer Relations Abilities
- Customer Service And Assistance
- Market Analysis
- Multimedia Communications
- Online Marketing Strategies
- Web Analytics
- Attention To Detail
- Brand Development
- E-Commerce
- Graphic Design
- Promotional Planning
Diplomas And Education
- BACHELOR 3 MARKETING DIGITAL ET E-COMMERCE, ECOLE THE NUUM FACTORY, CHARBONNIÈRES LES BAINS, 09/2022, 06/2022
- BTS COMMERCE INTERNATIONAL, LYCÉE AMBROISE BRUGIÈRE, CLERMONT FERRAND, 09/2019, 06/2021
- BACCALAURÉAT ECONOMIQUE ET SOCIAL, LYCÉE RENÉ DESCARTES, COURNON D'AUVERGNE, 09/2016, 06/2019
- CERTIFICATION VIDEO CONTENT CREATION, HUDSON COUNTY COMMUNITY COLLEGE, JERSEY CITY, NEW JERSEY, ETATS UNIS, 05/2023
Personal Information
Date of Birth: 11/20/00
Languages
French
First Language
Arabic
Proficient (C2)
C2
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Affiliations
- Interest : Travel, Hiking, Music, Gym, Painting
Timeline
Export Customer Service Representative
Centre specialisee pharmaceutique
08.2023 - Current
Marketing Assistant
Intequedis
08.2021 - 09.2022
Export Assistant
Flair Trade
01.2021 - 02.2021
Cerificate of Completion - Video Content Creation
Hudson County Community College
Bachelor of Science - Digital Marketing And E Commerce
The Nuum Factory
Two Year Technical Degree - International Trade
Lycée Ambroise Brugière
High School Diploma -
Lycée René Descartes