Overview
Work History
Education
Skills
Diplomas And Education
Personal Information
Languages
Affiliations
Timeline
Generic
Imen Nait-Hadi

Imen Nait-Hadi

Cournon d'Auvergne

Overview

3
3
years of professional experience

Work History

Export Customer Service Representative

Centre specialisee pharmaceutique
Cournon D'Auvegne
08.2023 - Current
  • Reviewed export orders for accuracy and completeness prior to processing.
  • Answered incoming calls from international customers in a timely manner.
  • Assisted in the preparation of documents related to international shipments.
  • Researched and resolved export customer complaints quickly and efficiently.
  • Coordinated with internal departments to ensure timely delivery of goods to customers abroad.
  • Monitored shipments overseas until they reached their destination on time and without damage or loss.

Marketing Assistant

Intequedis
Meyzieu
08.2021 - 09.2022
  • Conducted market research to identify potential customer segments and target markets.
  • Edited videos for use in advertising campaigns using Adobe Premiere Pro software.
  • Generated content for various media platforms, such as websites and social media accounts.
  • Organized photo shoots related to product launches or special promotions when necessary.
  • Assisted with the development and implementation of marketing campaigns.

Export Assistant

Flair Trade
Clermont Ferrand
01.2021 - 02.2021
  • Assisted in the development of export strategies and plans for new markets.
  • Organized and attended international trade shows to identify potential customers.
  • Created and maintained customer databases, including contact information and sales records.
  • Researched local laws and regulations to ensure all export activities were compliant with applicable statutes.

Education

Cerificate of Completion - Video Content Creation

Hudson County Community College
Jersey City
05-2023

Bachelor of Science - Digital Marketing And E Commerce

The Nuum Factory
Lyon
09-2022

Two Year Technical Degree - International Trade

Lycée Ambroise Brugière
Clermont Ferrand
08-2021

High School Diploma -

Lycée René Descartes
Cournon D'Auvergne
06-2019

Skills

  • Import And Export Operations
  • Customer Relations Abilities
  • Customer Service And Assistance
  • Market Analysis
  • Multimedia Communications
  • Online Marketing Strategies
  • Web Analytics
  • Attention To Detail
  • Brand Development
  • E-Commerce
  • Graphic Design
  • Promotional Planning

Diplomas And Education

  • BACHELOR 3 MARKETING DIGITAL ET E-COMMERCE, ECOLE THE NUUM FACTORY, CHARBONNIÈRES LES BAINS, 09/2022, 06/2022
  • BTS COMMERCE INTERNATIONAL, LYCÉE AMBROISE BRUGIÈRE, CLERMONT FERRAND, 09/2019, 06/2021
  • BACCALAURÉAT ECONOMIQUE ET SOCIAL, LYCÉE RENÉ DESCARTES, COURNON D'AUVERGNE, 09/2016, 06/2019
  • CERTIFICATION VIDEO CONTENT CREATION, HUDSON COUNTY COMMUNITY COLLEGE, JERSEY CITY, NEW JERSEY, ETATS UNIS, 05/2023

Personal Information

Date of Birth: 11/20/00

Languages

French
First Language
Arabic
Proficient (C2)
C2
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2

Affiliations

  • Interest : Travel, Hiking, Music, Gym, Painting

Timeline

Export Customer Service Representative

Centre specialisee pharmaceutique
08.2023 - Current

Marketing Assistant

Intequedis
08.2021 - 09.2022

Export Assistant

Flair Trade
01.2021 - 02.2021

Cerificate of Completion - Video Content Creation

Hudson County Community College

Bachelor of Science - Digital Marketing And E Commerce

The Nuum Factory

Two Year Technical Degree - International Trade

Lycée Ambroise Brugière

High School Diploma -

Lycée René Descartes

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Imen Nait-Hadi