Imen Nait-Hadi
Cournon d'Auvergne
Overview
3
3
years of professional experience
Work History
Export Customer Service Representative
Centre specialisee pharmaceutique
Cournon D'Auvegne
08.2023 - Current
- Reviewed export orders for accuracy and completeness prior to processing.
- Answered incoming calls from international customers in a timely manner.
- Assisted in the preparation of documents related to international shipments.
- Researched and resolved export customer complaints quickly and efficiently.
- Coordinated with internal departments to ensure timely delivery of goods to customers abroad.
- Monitored shipments overseas until they reached their destination on time and without damage or loss.
Marketing Assistant
Intequedis
Meyzieu
08.2021 - 09.2022
- Conducted market research to identify potential customer segments and target markets.
- Edited videos for use in advertising campaigns using Adobe Premiere Pro software.
- Generated content for various media platforms, such as websites and social media accounts.
- Organized photo shoots related to product launches or special promotions when necessary.
- Assisted with the development and implementation of marketing campaigns.
Export Assistant
Flair Trade
Clermont Ferrand
01.2021 - 02.2021
- Assisted in the development of export strategies and plans for new markets.
- Organized and attended international trade shows to identify potential customers.
- Created and maintained customer databases, including contact information and sales records.
- Researched local laws and regulations to ensure all export activities were compliant with applicable statutes.
Education
Cerificate of Completion - Video Content Creation
Hudson County Community College
Jersey City05-2023
Bachelor of Science - Digital Marketing And E Commerce
The Nuum Factory
Lyon09-2022
Two Year Technical Degree - International Trade
Lycée Ambroise Brugière
Clermont Ferrand08-2021
High School Diploma -
Lycée René Descartes
Cournon D'Auvergne06-2019
Skills
- Import And Export Operations
- Customer Relations Abilities
- Customer Service And Assistance
- Market Analysis
- Multimedia Communications
- Online Marketing Strategies
- Web Analytics
- Attention To Detail
- Brand Development
- E-Commerce
- Graphic Design
- Promotional Planning
Diplomas And Education
- BACHELOR 3 MARKETING DIGITAL ET E-COMMERCE, ECOLE THE NUUM FACTORY, CHARBONNIÈRES LES BAINS, 09/2022, 06/2022
- BTS COMMERCE INTERNATIONAL, LYCÉE AMBROISE BRUGIÈRE, CLERMONT FERRAND, 09/2019, 06/2021
- BACCALAURÉAT ECONOMIQUE ET SOCIAL, LYCÉE RENÉ DESCARTES, COURNON D'AUVERGNE, 09/2016, 06/2019
- CERTIFICATION VIDEO CONTENT CREATION, HUDSON COUNTY COMMUNITY COLLEGE, JERSEY CITY, NEW JERSEY, ETATS UNIS, 05/2023
Personal Information
Date of Birth: 11/20/00
Languages
French
First Language
Arabic
Proficient (C2)
C2
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Affiliations
- Interest : Travel, Hiking, Music, Gym, Painting
Timeline
Export Customer Service Representative
Centre specialisee pharmaceutique
08.2023 - Current
Marketing Assistant
Intequedis
08.2021 - 09.2022
Export Assistant
Flair Trade
01.2021 - 02.2021
Cerificate of Completion - Video Content Creation
Hudson County Community College
Bachelor of Science - Digital Marketing And E Commerce
The Nuum Factory
Two Year Technical Degree - International Trade
Lycée Ambroise Brugière
High School Diploma -
Lycée René Descartes
Similar Profiles
Hans Jeremiah ErigadooHans Jeremiah Erigadoo
Junior Clinical Trial Manager & Archivist at Centre International de Développement PharmaceutiqueJunior Clinical Trial Manager & Archivist at Centre International de Développement Pharmaceutique
Fatimata WANEFatimata WANE
Stagiaire en tantque technicienne contrôle qualité at Agence de Règlementation PharmaceutiqueStagiaire en tantque technicienne contrôle qualité at Agence de Règlementation Pharmaceutique
Rachid BouyaRachid Bouya
Responsable production et développement galénique at Laboratoires pharmaceutique GalenicaResponsable production et développement galénique at Laboratoires pharmaceutique Galenica
Clément BADENESClément BADENES
OUVRIER AGRICOLE POLYVALENT at GAEC FAMILLE CHAMPEIXOUVRIER AGRICOLE POLYVALENT at GAEC FAMILLE CHAMPEIX
christophe dantzerchristophe dantzer
Infirmier en Santé au Travail at AISTInfirmier en Santé au Travail at AIST