Imed ZIDANE

- Oversee advanced service delivery for CT/MR/MI solutions, enhancing diagnostic capabilities in hospitals and clinics.

- Train and mentor junior engineers, resulting in improvement in customer satisfaction scores during service interventions.

- Collaborate with cross-functional teams to develop tailored service contracts, optimizing maintenance

schedules and reducing downtime.

- Conducted on-site installations and commissioning of CT/MI imaging systems across major healthcare

facilities.

- Analyzed customer service data to identify trends, leading to preemptive maintenance protocols that reduced

service costs.

- Provided rapid response to service calls, contributing to improved system uptime and patient throughput in medical imaging departments.

- Executed field service operations for CT/MI imaging systems, ensuring compliance with established healthcare regulations.

- Leveraged diagnostic tools to perform repairs and upgrades, significantly improving the performance of imaging systems.

- Promoted from Field Engineer to Advanced Field Engineer within 3 years due to exemplary performance.

- Served as primary technical liaison for clients utilizing CT/MI modalities, ensuring top-tier service delivery.

- Executed system maintenance and troubleshooting on Syngo platforms, enhancing operational

efficiency.

- Collaborated with project managers to streamline operations, reducing service response times.

- Designed and implemented control systems for Siemens, focusing on enhancing product safety and performance.

- Assisted in system testing protocols ensuring compliance with industry standards within a fast-paced environment.

- Developed control system designs for cruise control and speed limiter systems in Renault/Nissan vehicles, targeting performance optimization.

- Engaged in collaborative design assessments to enhance system reliability and user experience.

- Produced technical specifications that guided the development of automated driving solutions.