Idris Enoch Aziz
Accra-North
Summary
Dynamic operations leader with extensive experience at United Bank for Africa, excelling in branch operations and treasury operations. Proven ability to enhance team performance and drive operational efficiency. Skilled in problem-solving and adept at executing treasury deals, ensuring timely execution of transactions while fostering a positive customer experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Treasury Operations
United Bank for Africa
05.2023 - Current
- Relieving Head of Treasury Operations during her annual leave and when necessary
- Authorizer at Treasury operations (authorize inflows and outflows, huge FX conversion and money market deals)
- Acts as team lead to ensure the department runs efficiently.
Operations Manager
United Bank for Africa
05.2022 - 04.2023
Operations Manager
United Bank for Africa
09.2017 - 01.2019
Operations Manager
United Bank for Africa
06.2014 - 08.2017
- Directed branch operations to enhance team performance and customer satisfaction.
- Managed operational risk issues arising from daily activities at the branch.
- Supervised all operations staff to ensure compliance with bank procedures and regulations.
- Delivered quality customer service through efficient branch operations and adherence to guidelines.
- Assisted Branch Manager in business development by converting third-party customers and cross-selling products.
- Provided quality referrals to the marketing team to support growth initiatives.
- Oversaw branch cost management to optimize resource allocation and reduce expenses.
Cash Officer
United Bank for Africa
03.2012 - 05.2014
- Supervised and motivated tellers to deliver excellent service consistently.
- Coordinated cash activities to ensure timely processing of over-the-counter transactions.
- Maintained adequate controls in transaction processing to minimize fraud risk.
- Served as vault custodian and managed specie withdrawals and deposits from Bank of Ghana.
- Assisted the operations manager in daily operational tasks and strategic planning.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Developed and implemented financial strategies to maximize profits and reduce costs.
Clearing/Funds Transfer Officer
United Bank for Africa
06.2008 - 03.2012
- To ensure that customer funds transfer instructions are efficiently and promptly executed without delays with a positive impact on customer delight
- Salary processing, investment booking, Cheque processing, draft issuance
- Back office operations
Teaching Assistant
Ghana International School
09.2005 - 06.2007
- A graduate teaching assistant posted to the Junior School Library
National Service personnel
National Service Secretariat Head Quarters
09.2003 - 08.2004
- Administrative assistant for the sports development unit
Education
ACI Operations Certificate -
ACI FINANCIAL MARKETS ASSOCIATION
03.2024
Associate Member - Management, Banking and Investment, Investment Management, Public Finance, Corporate Finance, Accountancy, Law relating to Banking and Finance of International Trade
Chartered Institute of Bankers
11.2013
B.A - Political Science with History
University of Ghana
05.2003
SSSCE certificate - General Arts- History, Government, Economics
Achimota School
12.1997
Skills
- Good Communication
- People management skills
- Customer Relations
- Problem Solving Skills
- Adaptable and proactive
- Enthusiastic
- Team leadership
- Operational efficiency
- Process improvement
Interests And Associations
- Reading
- Playing board games like Scrabble and chess.
- Playing basketball (was a member of the University of Ghana team 2001-2003).
References
- Emmanuel Sackey, Treasurer UBA 0549789838
- Emmanuel Goli, Head, Head office Operations 0277014545
Certification
- Chartered Banker ACIB
- ACI (back-office operation)
Timeline
Treasury Operations
United Bank for Africa
05.2023 - Current
Operations Manager
United Bank for Africa
05.2022 - 04.2023
Operations Manager
United Bank for Africa
09.2017 - 01.2019
Operations Manager
United Bank for Africa
06.2014 - 08.2017
Cash Officer
United Bank for Africa
03.2012 - 05.2014
Clearing/Funds Transfer Officer
United Bank for Africa
06.2008 - 03.2012
Teaching Assistant
Ghana International School
09.2005 - 06.2007
National Service personnel
National Service Secretariat Head Quarters
09.2003 - 08.2004
ACI Operations Certificate -
ACI FINANCIAL MARKETS ASSOCIATION
Associate Member - Management, Banking and Investment, Investment Management, Public Finance, Corporate Finance, Accountancy, Law relating to Banking and Finance of International Trade
Chartered Institute of Bankers
B.A - Political Science with History
University of Ghana
SSSCE certificate - General Arts- History, Government, Economics
Achimota School
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