Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic
Hind  Anais

Hind Anais

CHOUKRI
Cargese

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of my future position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Hotel Supervisor

Residence Colombara
Cargese
01.2023 - Current
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Analyzed and evaluated business data to identify opportunities for improvement.
  • Developed and implemented strategies to optimize operational efficiency and maximize profits.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Developed and implemented promotional strategies to increase occupancy.

CEO

Anais Beauty & Spa
Tetouan
06.2019 - 10.2022
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Promoted business through marketing initiatives and use of social media.

CEO

L'arganier Beauty Center
Dubai
10.2014 - 02.2018
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Promoted business through marketing initiatives and use of social media.

Receptionist Administrator

Residence Colombara
Cargese
03.2010 - 12.2013
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collected room deposits, fees, and payments.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Trained new staff members in customer service techniques and hotel operations.
  • Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.

Sales Manager

Bagatelle
Bastia
07.2006 - 09.2009
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.

Education

BEP - Accounting

Lycée Finosello
Ajaccio, France
09.2005 - 06.2007

Bachelor - Business Management

Lycée Saint Vincent De Paul
Nice, France
09.2007 - 06.2009

Diploma - 6 Month Intensive Fashion Stylism

Esmod French Fashion University
Dubai, UAE
01.2012 - 06.2012

Skills

    Multitasking Abilities

Flexible and Adaptable

Staff Management

Recruitment

Behavior modeling

Problem solving strength

Customer Relations

Additional Information

Driving License : Yes

Starting work : Anytime

Interests

Perfume collector

Art ( Painting, Drawing )

Sports ( Gym, Hiking, Paddle )

Timeline

Hotel Supervisor

Residence Colombara
01.2023 - Current

CEO

Anais Beauty & Spa
06.2019 - 10.2022

CEO

L'arganier Beauty Center
10.2014 - 02.2018

Diploma - 6 Month Intensive Fashion Stylism

Esmod French Fashion University
01.2012 - 06.2012

Receptionist Administrator

Residence Colombara
03.2010 - 12.2013

Bachelor - Business Management

Lycée Saint Vincent De Paul
09.2007 - 06.2009

Sales Manager

Bagatelle
07.2006 - 09.2009

BEP - Accounting

Lycée Finosello
09.2005 - 06.2007
Hind AnaisCHOUKRI