Perfume collector
Hind Anais
CHOUKRI
Cargese
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of my future position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Hotel Supervisor
Residence Colombara
Cargese
01.2023 - Current
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided exceptional service and assistance to guests upon check-in.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Developed and implemented promotional strategies to increase occupancy.
CEO
Anais Beauty & Spa
Tetouan
06.2019 - 10.2022
- Developed key operational initiatives to drive and maintain substantial business growth.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Promoted business through marketing initiatives and use of social media.
CEO
L'arganier Beauty Center
Dubai
10.2014 - 02.2018
- Developed key operational initiatives to drive and maintain substantial business growth.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Promoted business through marketing initiatives and use of social media.
Receptionist Administrator
Residence Colombara
Cargese
03.2010 - 12.2013
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected room deposits, fees, and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Trained new staff members in customer service techniques and hotel operations.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
Sales Manager
Bagatelle
Bastia
07.2006 - 09.2009
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
Education
BEP - Accounting
Lycée Finosello
Ajaccio, France 09.2005 - 06.2007
Bachelor - Business Management
Lycée Saint Vincent De Paul
Nice, France 09.2007 - 06.2009
Diploma - 6 Month Intensive Fashion Stylism
Esmod French Fashion University
Dubai, UAE 01.2012 - 06.2012
Skills
Multitasking Abilities
Flexible and Adaptable
Staff Management
Recruitment
Behavior modeling
Problem solving strength
Customer Relations
Additional Information
Driving License : Yes
Starting work : Anytime
Interests
Art ( Painting, Drawing )
Sports ( Gym, Hiking, Paddle )
Timeline
Hotel Supervisor
Residence Colombara
01.2023 - Current
CEO
Anais Beauty & Spa
06.2019 - 10.2022
CEO
L'arganier Beauty Center
10.2014 - 02.2018
Diploma - 6 Month Intensive Fashion Stylism
Esmod French Fashion University
01.2012 - 06.2012
Receptionist Administrator
Residence Colombara
03.2010 - 12.2013
Bachelor - Business Management
Lycée Saint Vincent De Paul
09.2007 - 06.2009
Sales Manager
Bagatelle
07.2006 - 09.2009
BEP - Accounting
Lycée Finosello
09.2005 - 06.2007