Hicham El Amjad
Rouen
Summary
Highly motivated individual with a desire to take on new challenges in the world of sales. I have a strong work ethic, adaptability, ambition, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
IT Operations Analyst
Nexans
Paris
09.2017 - 09.2023
- Analyzed IT operations to identify system improvements and efficiency gaps.
- Collaborated with cross-functional teams to support technology initiatives and projects.
- Led contract negotiations to secure favorable terms and conditions.
- Negotiated contracts to optimize cost-efficiency and service quality.
- Facilitated contract discussions to ensure alignment with organizational goals.
Creation of consulting firm (BI/Op)
Factic
Rouen
01.2019 - 12.2021
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Initiated cold outreach to potential clients to offer specialized consulting services in business intelligence and operations.
- Executed cold approach strategies to present consulting services in business intelligence and operations.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
BI Analyst
Nexans
Paris
09.2017 - 12.2021
- Analyzed data trends to support strategic decision-making processes.
- Developed dashboards using BI tools to visualize key performance indicators.
- Collaborated with cross-functional teams to enhance reporting and analytics capabilities.
- Collaborated with IT teams on developing strategies for managing large datasets efficiently.
Education
Master's Degree IT Systems - Engineering
CESI
Paris - France03-2020
2 Year Technical Degree - IT
La Chataigneraie
Rouen - France05-2017
Skills
- Effective communication
- Adaptability to change
- Time management
- Critical thinking
- Problem solving
- Data analysis
- Excel
- Prospecting and telemarketing
- Contact follow-up
- Lead generation
- Business development
- Cold calling
- Negotiation tactics
- Strategic planning
- Customer relationship building
- LinkedIn Sales Navigator
Timeline
Creation of consulting firm (BI/Op)
Factic
01.2019 - 12.2021
IT Operations Analyst
Nexans
09.2017 - 09.2023
BI Analyst
Nexans
09.2017 - 12.2021
Master's Degree IT Systems - Engineering
CESI
2 Year Technical Degree - IT
La Chataigneraie
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