am an experienced hotel general manager with over 20 years of experience in the hospitality industry. I have extensive experience in customer service, operational management, financial management and human resources management. I have successfully developed and implemented operational and marketing strategies that have driven customer loyalty and increased profitability. I am a highly motivated, goal-oriented individual with excellent organizational and communication skills.
Experienced in project management and management functions, I would like to bring my skills to work for you. Solution-oriented and a good communicator, I know how to manage a team and achieve the objectives set. My good interpersonal skills and my sense of initiative are appreciated.
Financial Management
Staff Management
Operational Management
Customer Service
Fidelio system
Micros System
Commanche System
Excel
Word
Powerpoint
Publisher
GIMP
Web Tools
Social Media
Leadership transformationnel
Analyse financière
Gestion budgétaire