Heba Bazara
Nice
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Skilled in closing high Gross Profit deals and understanding market as well as customer needs. Strong communication and interpersonal skills for providing superior customer service. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
11
11
years of professional experience
Work History
Account Manager
Converge (Arrow Electronics)
2020.10 - Current
- Managed more than 20 accounts in which some has a worth of approx 2M$.
- Worked on merging market (opened accounts, maintained client relationship, closed deals worth 500K GP.)
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms as well as renewed customer relations to drive growth.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Quoted prices(Negotiated ), credit terms and other bid specifications.
Project Management Assistant
Amadeus
2018.01 - 2020.06
- Communicated with clients to solve problems, negotiate deadlines, and achieve goals to maintain solid relationship with customers on daily base
- Negotiated and closed long-term agreements with new clients in assigned territory
- Bridged between the client and internal business developers technical team
Project Manager Assistant
CMX Event Management
2015.05 - 2015.10
- Completed the project within the constraints(scope, time, & cost)
- Negotiated, prepared and signed contracts with clients
- Worked closely with regional with sales suppliers and negotiated to monitor budget such as (sales, registration, operations, accommodation, catering, ...)
- Identified customers’ specific needs and submit business proposals
Marketing Assistant
Xela Fashion
2014.05 - 2014.08
- Developed Business Strategy Proposed new concept in which I was in charge of it from A to Z and followed up with communication campaigns
- Identified companies product and made recommendation projects.
Communication Officer
Total Company
2013.05 - 2013.08
- Created Benchmark Created and Implemented external as well as internal communication strategies for key company initiatives
- Maintained internal and external relationships to increase awareness of company brand as well as its revenues.
Education
Master of Science - International Marketing & Business Development
Skema BusinessSchool
Sophia Antipolis, France 05.2017
Bachelor of Science - CorporateCommunication And Event Management
Skema Business School
Sophia Antipolise, France04.2015
Skills
- MS Word, Power-point, Excel
- Pipeline
- Content Management System
- JIRA & Confluence
- Team Player
- Relationship & Communication
- Analytical & Organized
- Excellent interpersonal skills
- Cultural awareness
- Rigor & Fast learner
- Creative
- Business Development
- Client Relationship Management
Hobbies
Sport
Traveling
Culture
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Account Manager
Converge (Arrow Electronics)
2020.10 - Current
Project Management Assistant
Amadeus
2018.01 - 2020.06
Project Manager Assistant
CMX Event Management
2015.05 - 2015.10
Marketing Assistant
Xela Fashion
2014.05 - 2014.08
Communication Officer
Total Company
2013.05 - 2013.08
Master of Science - International Marketing & Business Development
Skema BusinessSchool
Bachelor of Science - CorporateCommunication And Event Management
Skema Business School
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