HARSHAD DESAI
Saint-Ouen,Seine-Saint-Denis
Summary
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certificate
Work History
Assistant manager
Macdonald
PARIS
07.2019 - Current
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
Education
Master of Business Administration - INTERNATIONAL BUSINESS MANGEMENT
ESLSCA BUSINESS SCHOOL
PARIS 04.2019 - 03.2020
Skills
- Leadership skills
- Product knowledge
- Client account management
- Strategic Planning
- Project Management
- Operational support
- Customer relationship building
- Department management
- Financial risk analysis
- Orienting and training
- Sales monitoring
Languages
FRENCH
Upper intermediate
Affiliations
- CRICKET
- TRAVELLING
Certification
Fondamentaux du leadership -1 (Hamburger university) macdonald france
Timeline
Assistant manager
Macdonald
07.2019 - Current
Master of Business Administration - INTERNATIONAL BUSINESS MANGEMENT
ESLSCA BUSINESS SCHOOL
04.2019 - 03.2020
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