HANAN NYA
LAST MILE MANAGER
MARQUETTES LEZ LILLE
Profil professionnel
Dynamic and detail-orientedlogistics and transportation professional with experience in last-mile operations, supply planning and continuousimprovement. Provenability to resolve issues efficiently, and optimizelogisticsprocesses. Fluent in French and English, with a solidunderstanding of ERP systems and data analysis
Vue d'ensemble
4
4
year of professional experience
Expérience
Transport & logisticsCoordinator(CustomerService)
DOMOTEX
Saint-André-lez-Lille
03.2022 - Actuel
- Managed transport claims and customer disputes, ensuringtimelyresolution and client satisfaction
- Oversaw transport organization, customs documentation, and cross-dockingflows
- Coordinatedbetweenwarehouse and sales departements
- Tracked on going deliveries, negotiated rates with carriers, and controlledinvoices
- Implemented process improvements and operational documentation
- Created and monitored transport KPIs and trained new team memebers
Supply planner
H2OATHOME FRANCE
Hallen Lez Haubourdin
08.2021 - 01.2022
- Managedorderfulfillment and supplier relations
- Followed up on transport execution and stock risks
- Analyzedlogistics disruptions and contributed to improving commercial performance
Logistics Assistant
LENZE DRIVE SYSTEMS
Ruitz
03.2021 - 07.2021
- Organized production workstations and optimized stock flows
- Conductedconsumptionstudies and reorganizedwarehouselayout
- Developedprocedures and standards; trainedoperational teams
Formation
Master - Supply Chain Engineering Global Logistics
Université d'Artois
Béthune 2019 - 2021
Licence 3 - Engineering Sciences-Global Logistics
Université d'Artois
Béthune 2018 - 2019
DUT - Quality, Logistics & IndustrialOrganization
IUT d'Artois
Béthune 2015 - 2018
DUT - International Trade
Ecole EEMCI
Morocco 2014 - 2015
Baccalauréat - Economic & Social Sciences
LyceeElyassamine
Morocco 2013 - 2014
Compétences
-
Lean Manufacturing
-
ERP
-
Transport Management
-
Process Maping
-
Supply Chain Optimization
-
Continus improvement
-
Microsoft Office
-
Customer Service
-
Informations complémentaires
- Traveling (Italy, Germany,Spain,Frence, Belguim)
- World Cuisine
- Music
- Weight training and fitness
- Running
Langues
Français
Courant
Allemand
Débutant
Anglais
Courant
SOFT SKILLS
- Problem-solving
- Team player
- Strong communication
- Analyticalmindset
- Organized & adaptable
- Creative and proactive
Chronologie
Transport & logisticsCoordinator(CustomerService)
DOMOTEX
03.2022 - Actuel
Supply planner
H2OATHOME FRANCE
08.2021 - 01.2022
Logistics Assistant
LENZE DRIVE SYSTEMS
03.2021 - 07.2021
Master - Supply Chain Engineering Global Logistics
Université d'Artois
2019 - 2021
Licence 3 - Engineering Sciences-Global Logistics
Université d'Artois
2018 - 2019
DUT - Quality, Logistics & IndustrialOrganization
IUT d'Artois
2015 - 2018
DUT - International Trade
Ecole EEMCI
2014 - 2015
Baccalauréat - Economic & Social Sciences
LyceeElyassamine
2013 - 2014
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