Customer-oriented Sales Engineer with 10+years of experience determining creative means for revenue growth and development.
Overview
15
years of professional experience
Work History
Hackuity
Paris
Presales Engineer
02.2023 - 06.2023
Job overview
Provided pre-sales engineering support to sales team by responding to customer inquiries about product capabilities.
Assisted in designing proof of concepts to demonstrate how proposed solutions can be implemented in a customer environment.
Configured and delivered customer demos and onsite user workshops.
Attended industry events and conferences as a representative of the company, providing information about current offerings and building relationships with prospects.
SCC France
Nanterre
VMWARE Business Manager and Presales
09.2022 - 02.2023
Job overview
Collaborated with other departments within the organization to coordinate project efforts.
Facilitated communication between different teams within the organization through regular meetings.
Developed marketing plans for new products or services offered by the company.
Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
Arrow
Courbevoie
Veritas and VMware Presales Engineer
06.2020 - 08.2022
Job overview
Deliver remote technical presentations/demonstrations to partners
Assisted in designing proof of concepts to demonstrate how proposed solutions can be implemented in a customer environment.
Created detailed product presentations and demonstrations for customers, highlighting the features and benefits of products.
Presented demo products at trade shows and marketing events, highlighting key selling points and functionality.
Conducted training sessions for internal staff on new technologies and products being offered.
Developed marketing materials such as brochures, datasheets, white papers, and case studies for use in promotional campaigns.
Assima France (Fixed-term contract)
Levallois-Perret
Software Consultant
02.2020 - 05.2020
Job overview
Apply system analysis techniques and procedures and consult with the Dev team to diagnose product and system issues
Altran (Fixed-term contract)
Courbevoie
Cloud Support Engineer
04.2019 - 02.2020
Job overview
Provided technical support to customers on cloud-based applications and products.
Kardex France (Fixed-term contract)
Neuilly plaisance
Presales Consultant
08.2018 - 03.2019
Job overview
Performed product configuration and customization based on customer specifications.
Identified opportunities for upsells or additional services related to existing projects.
Synology
La Defense
Synology NAS Support Engineer
02.2017 - 08.2018
Job overview
Provided technical support to customers via email, troubleshooting hardware and software related issues.
Trained other team members on relevant technologies and procedures.
Helpline
Tunis
Arcserve Support Engineer
08.2014 - 08.2016
Job overview
Resolved customer inquiries in a timely manner by utilizing problem-solving skills.
Performed system backups for disaster recovery purposes.
Updated software versions with patches and new installations to close security loopholes and protect users.
Stream Convergys
Tunis
Technical Support Specialist
10.2008 - 03.2014
Job overview
Provided comprehensive technical support to Packardbell and Acer customers via telephone and emails.
Diagnosed system problems using remote tools to access customer machines.
Education
VMware
VMware VCP VSphere, Horizon, WSO, Carbon Black
2021
University Overview
Veritas
Presales Accreditations
2021
University Overview
University of Information Technologies and management
Engineering Degree
11.2014
University Overview
Skills
Security and Networking
Backup and storage
VDI and MDM
Devops and DevSecOps
Moove to cloud
Sales Target Setting
Business Relationship Management
Solution Selling
Languages
Languages
French, Natif
Arabic, Natif
English, Natif
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Presales Engineer
Hackuity
02.2023 - 06.2023
VMWARE Business Manager and Presales
SCC France
09.2022 - 02.2023
Veritas and VMware Presales Engineer
Arrow
06.2020 - 08.2022
Software Consultant
Assima France (Fixed-term contract)
02.2020 - 05.2020
Cloud Support Engineer
Altran (Fixed-term contract)
04.2019 - 02.2020
Presales Consultant
Kardex France (Fixed-term contract)
08.2018 - 03.2019
Synology NAS Support Engineer
Synology
02.2017 - 08.2018
Arcserve Support Engineer
Helpline
08.2014 - 08.2016
Technical Support Specialist
Stream Convergys
10.2008 - 03.2014
VMware
VMware VCP VSphere, Horizon, WSO, Carbon Black
Veritas
Presales Accreditations
University of Information Technologies and management
Engineering Degree
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