Gwynaëlle Rousseau

• Provided detailed and timely cleaning in fast-paced conditions in the Château and the Gîte, including 10 rooms, lobbies, restrooms, lounges, and dining rooms to maintain an organised and welcoming environment.
• Interacted pleasantly and respectfully with clients and coworkers when performing daily duties.
• Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.

• Cleaned, stocked and supplied designated facility areas.
• Performed and documented routine inspection and maintenance activities. Carried out heavy cleaning tasks and special projects.
• Followed all health and safety regulations, while always cooperating with the rest of the staff.

• Short and Middle haul in Europe on Airbus family 319-320.
• Attended pre-flight briefings to receive upcoming flight details, assignments and positions, and revised safety and security procedures.
• Carried out pre-flight duties such as security checks and checking the safety equipment.
• Welcomed passengers, did pax briefings if needed (for infants, passengers with special requirements etc), and informed them of safety procedures.
• Maintained efficient communication throughout the flights with the entire crew.
• Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.

• Distributing agent for advertisements and postal delivery for private individuals. Delivered in rural areas at various hours, starting at 4 am, during national holidays if needed.

Proficient Level C1 or above according to the CEFR.

Specifications in English literature (A*), Portuguese (A), Arts, and Advanced Arts (A).