Grâce Nathalie Barthold
Saint Cloud
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
13
13
years of professional experience
Work History
District Manager
OFF-WHITE
PARIS
05.2024 - Current
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Gained market share in new sales performance through aggressive team training.
- Identified and developed top talent to promote performance-oriented culture.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Oversaw regional and local sales managers and staff.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Cultivated positive rapport with associates and team leadership.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Store Manager
BALMAIN FRANCOIS PREMIER
Paris
01.2022 - 03.2024
- Increased store opening hours. Result: +7% sales vs. LY.
- Build relationships with palace concierges, private luxury drivers to grow business networks and locate new opportunities.
- Traffic development initiatives: I got a QR code created for a window we had at the Peninsula.
- Event planning: DJ cocktails, Blaze bag launch, Christmas dinner, in-store tea time, face yoga sessions.
- Directed a team of 8, optimizing performance through clear targets.
- Recruited top talent to enhance team capabilities.
- Promoted a SA to an ASM position
- Delegated work to staff, setting priorities and goals.
- Enhanced retail excellence by effectively managing team tasks (daily checklist created and monitored, daily MB with a weekly product training) and nurturing knowledge.
- Create a CRM database (no CRM app at the time), daily monitoring.
- Identify and develop high potential one timers, recruit new VIC
- Make sure that Balmain retail Excellence guidelines are applied (selling ceremony, storytelling, grooming..) -> NPS 88 to 92%
- Provide weekly and monthly report on the store business, KPIs
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Store Manager
OFF WHITE- SAINT HONORE
Paris
02.2020 - 12.2021
- Analyzed sales and results to identify way to develop sales and improve KPIs
- Managed Off-White x Nike collaboration raffles
- Collaborate with marketing for event planning for store big openning, fashion week, Virgil life celebration
- Lead a team of 18: 3 managers, 10 SA, 1 stock associate, 1 VM in store and 3 security agents
Department Manager
BURBERRY MALESHERBES
Paris
12.2015 - 02.2019
- Women Department- Sept 2016 to Feb 2019: Department that generated +45% of store business
- Lead a team of 5 sales associates
- Increased customer loyalty through engaging events like Mother's Day workshops, savoir-faire workshop on trench coats
- Analyzed sales trends to optimize strategies and forecast future performance
- Boosted retention rates by 9% YoY through targeted performance strategies
- Conducted monthly staff one to one to monitor their performances, brainstorm with them on how to optimize/ convert/ reactivate their client books
- Men Department - Dec 2015 to Aug 2016: Managed a team of 4 senior sales associates
- Optimized sales strategies by analyzing trends and forecasting performance
- Improved retention up to 12% vs LY by analyzing customer's way of buying, Successfully executed high impact events like whiskey tastings, to boost sales and strengthen customer loyalty
Assistant Store Manager Flagship
UGG AUSTRALIA
Paris
10.2012 - 11.2015
- Developed data-driven sales strategies to enhance KPIs, optimizing product placement and visual merchandising to capitalize on foot traffic
- Oversaw and coached a team of 8 Sales Associates, driving performance through targeted training and KPI monitoring
- Introduced innovative workflows to maximize operational efficiency and elevate sales outcomes
- Directed a dynamic team of 8 to 14 Sales Associates with a focus on queue management and multi-customer service, ensuring exceptional customer experiences
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Education
MBA - Luxury Brand Marketing
ISML
Paris03.2025
Graduated - Communication
IICP
03.2025
Bachelor - business law
Université Paris 1 Panthéon Sorbonne
03.2025
Bachelor - International Law
Université Paris 1 Panthéon Sorbonne
03.2025
Skills
- Multi-unit management
- Leadership development
- District growth management
- Develop customer loyalty
- Staff motivation
- Goal setting and performance metrics
- Customer relationship management
- Employee training
- Team building
- Event planning
- Recruitment
- Project management
- Sales management
- Staff management
- Store operations
Hobbies and Interests
- Flea Market
- Vintage shops
- Yoga
- Fitness
- Swimming
- Reading
- Cooking
Languages
- French
- English
- Spanish
Languages
French
First Language
English
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
Timeline
District Manager
OFF-WHITE
05.2024 - Current
Store Manager
BALMAIN FRANCOIS PREMIER
01.2022 - 03.2024
Store Manager
OFF WHITE- SAINT HONORE
02.2020 - 12.2021
Department Manager
BURBERRY MALESHERBES
12.2015 - 02.2019
Assistant Store Manager Flagship
UGG AUSTRALIA
10.2012 - 11.2015
MBA - Luxury Brand Marketing
ISML
Graduated - Communication
IICP
Bachelor - business law
Université Paris 1 Panthéon Sorbonne
Bachelor - International Law
Université Paris 1 Panthéon Sorbonne
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