Gloria Benneth
Viry Chatillon
Summary
9 years experience in diverse profession with proven track record of enhancing operational efficiency, evidenced by a 30% reduction in document search time at WORLD ORGANISATION FOR ANIMAL HEALTH. Adept at fostering professional relationships and adept communication, my role significantly contributed to a 26% profitability increase at GN BANK. Skilled in confidentiality and planning. I bring a results-driven approach to administrative excellence as an assistant to the Senior Regional Operations.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
WORLD ORGANISATION FOR ANIMAL HEALTH
01.2022 - Current
- Streamlined document management and retrieval by efficiently filing and archiving on the department's SharePoint, significantly reducing search time by about 30% for colleagues with well-documented SOPs and reference links.
- Facilitated top-notch meetings and workshops for the department, ensuring seamless organization and execution.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues, and logistics.
- Coordinated travel arrangements and completed expense reports for travel reimbursement for experts and suppliers.
Project Secretary/Personal Assistant
TECHNIPFMC
Accra
08.2017 - 12.2018
- I played a key role in achieving 10000-man hours on the project site
- I ensured that expatriates had their residents and work permits on a timely basis as well as the smooth running of the entire administrative operations
- I was the personal assistant to the Project director
Retail Banking Officer/Customer Service Representative
GN BANK
Accra
09.2012 - 07.2016
- I played key roles at the branch level, including customer relations, back-office accounting, and cashiering.
- I was instrumental in a 26% increase in the bank's profitability through cross-selling.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Human Resource (HR) Apprenticeship
Accra
10.2011 - 07.2012
- Worked at the Human Resource bureau as a H R apprentice
Personal Assistant (PA), Internship
CHOSEN REHAB CENTRE
Accra
01.2011 - 09.2011
- Served as a PA to the two directors through an internship scheme.
- Initiated other avenues to solicit funds from donor companies and individuals.
Education
Master - Science in Business Events Management
INSA BUSINESS SCHOOL
Barcelona07-2025
Level 5 Diploma - Executive Personal Assistant
Institute of Executive Assistants & Administrator
London, UK03-2025
Certified Executive Administrative Assistant Practitioner - CEAP Certificate
Las Vegas, USA01.2023
Diploma - Customer Service for Public and Private Sectors
Alison Courses
Ireland, UK03-2020
Bachelor of Science - Business Administration, majoring in Human Resources Management
Central University
Accra, Ghana01.2011
Skills
- Adaptable
- Flexible
- Able to build rapport
- Highly skilled in diary management
- Adept communication skills
- Collaboration and teamwork
- Planning and organizing
- Professional
- Accountable and results-focused
- Multitasking
- Able to maintain high levels of confidentiality
- Communication and interpersonal skills
- Results driven
Hobbies and Interests
- Jogging
- Reading
Languages
- English
- French
Personal Information
- Date of Birth: 04/21/88
- Driving License: B
Timeline
Administrative Assistant
WORLD ORGANISATION FOR ANIMAL HEALTH
01.2022 - Current
Project Secretary/Personal Assistant
TECHNIPFMC
08.2017 - 12.2018
Retail Banking Officer/Customer Service Representative
GN BANK
09.2012 - 07.2016
Human Resource (HR) Apprenticeship
10.2011 - 07.2012
Personal Assistant (PA), Internship
CHOSEN REHAB CENTRE
01.2011 - 09.2011
Master - Science in Business Events Management
INSA BUSINESS SCHOOL
Level 5 Diploma - Executive Personal Assistant
Institute of Executive Assistants & Administrator
Certified Executive Administrative Assistant Practitioner - CEAP Certificate
Diploma - Customer Service for Public and Private Sectors
Alison Courses
Bachelor of Science - Business Administration, majoring in Human Resources Management
Central University
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