Summary
Overview
Work History
Skills
Languages
Timeline
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Gabriel Yalda

Gabriel Yalda

La Rochelle

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Junior Developement Manager

Proleven
La Rochelle
04.2023 - Current
  • Responsable for the DACH Market
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Delegated work to staff, setting priorities and goals.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training and teambuilding activities.

Sales Consultant

A1 Austria
Vienna
08.2022 - 02.2023
  • Negotiated pricing and terms of sale with customers to maximize revenue.
  • Reviewed competitor offerings and developed counter strategies for staying ahead in the marketplace.
  • Resolved customer complaints in a timely manner to ensure customer retention.
  • Provided product demonstrations, presentations, and training sessions for customers.
  • Analyzed data to identify trends in customer purchasing behavior.
  • Performed outbound calls to existing customers to promote additional products or services.
  • Maintained detailed records of sales activities in the company's CRM system.
  • Identified potential customers through cold-calling and other lead generation methods.

Sales Consultant

TOD´S WIEN
Vienna
06.2017 - 08.2022
  • Sales and Merchandise , CRM, SAP, Customer care
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Worked with fellow sales team members to achieve group targets.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.

Make-up Artist Eduaction

MAKE-UP ARTIST SCHOOL
Vienna
01.2016 - 09.2016
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.

Restaurant Manager Assistant

GOLDENER SPIEGEL
Vienna
12.2015 - 06.2016
  • Resolved customer complaints in a timely manner.
  • Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
  • Supervised food preparation, ordering of supplies, and inventory control.
  • Monitored customer service standards and took corrective action when needed.
  • Managed cash register operations including deposits and reconciling discrepancies.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Sales Consultant

ZARA
Vienna
08.2014 - 06.2015
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, order placement, and payment processing.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Priced out products for customers and drew up sales paperwork.

Sales Consultant

COLLOSEUM; Braunau Am Inn
Braunau Am Inn
01.2014 - 07.2014
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers with returns, exchanges and refunds.
  • Informed customers about current promotions and discounts.
  • Maintained cleanliness of the sales floor area at all times.
  • Answered incoming telephone calls to provide store, products and services information.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.

Worker in Production Ranshofen

HAMMERER ALUMINIUM
Braunau Am Inn
12.2013 - 01.2014
  • Worked under direct supervision to handle and maintain flow of materials and products in manufacturing areas.

Skills

  • Performance Management
  • Staff Development
  • Schedule Preparation
  • Verbal and Written Communication
  • Time Management
  • Customer Relationship Management (CRM)
  • Complex Problem-Solving
  • Negotiation
  • Product Management
  • Brand Management
  • Staff Training and Development
  • Performance Evaluations

Languages

German
First Language
English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
French
Beginner (A1)
A1

Timeline

Junior Developement Manager

Proleven
04.2023 - Current

Sales Consultant

A1 Austria
08.2022 - 02.2023

Sales Consultant

TOD´S WIEN
06.2017 - 08.2022

Make-up Artist Eduaction

MAKE-UP ARTIST SCHOOL
01.2016 - 09.2016

Restaurant Manager Assistant

GOLDENER SPIEGEL
12.2015 - 06.2016

Sales Consultant

ZARA
08.2014 - 06.2015

Sales Consultant

COLLOSEUM; Braunau Am Inn
01.2014 - 07.2014

Worker in Production Ranshofen

HAMMERER ALUMINIUM
12.2013 - 01.2014

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Gabriel Yalda