Professionally qualified HR Leader, with a proven record of influencing at board level, and driving transformation and cultural change to deliver strategic goals and create commercial value. Consistent feedback on being a strategic thinker with the ability to innovate, creatively solve problems and challenge the status quo, collaborating to align business goals, builds trust and credibility with stakeholders. A highly collaborative leader who values the strength of working together and enables their people to thrive and realize their full potential; builds strong working relationships at all levels up to C-suite as well as effective teams and functions. Experience of working across different industries and complex organizations.
Overview
22
22
years of professional experience
Work History
Head of Employee Experience
CREDIT MUTUEL ALLIANCE FEDERALE
Paris
06.2025 - Current
Reporting to Group HR Transformation leadership, with end-to-end responsibility for the Employee Experience strategy across the full employee lifecycle for a Group of 78,000 employees.
Leading a team of 5 Employee Experience professionals and managing a €5M budget, operating at the intersection of culture, leadership, experience design and HR transformation.
Define and lead the Group-wide Employee Experience strategy across the full employee lifecycle, ensuring coherence across all key moments that matter for 78,000 employees.
Position Employee and Manager Experience as strategic levers of leadership culture, strengthening managerial accountability for engagement, performance and trust.
Own the Employer Brand and Attractiveness strategy, reinforcing Crédit Mutuel Alliance Fédérale’s positioning as an employer of choice.
Drive the end-to-end transformation of the Group Career Website, delivering a unified, scalable and candidate-centric experience aligned with cultural and recruitment ambitions.
Design and deploy experience frameworks, programs and digital solutions, combining human and digital touchpoints to improve clarity, engagement and consistency.
Structure and scale the Manager Experience and reintegration pathways, supporting leadership effectiveness, well-being and sustainable employee journeys.
Lead governance, team development and contribution to the Group HR Transformation agenda, ensuring impact, alignment and scalability at Group level.
Global Head of Employee Experience and Engagement
ALLIANZ PARTNERS
Saint-Ouen
10.2023 - Current
Reporting directly to the Global Head of People Coe at Allianz Partners, management of a team of Experience & Engagement Partners, integrating corporate guidelines and initiatives into strategic plans.
Designing and implementing programs that promote health & well-being, diversity & inclusion, learning and development, new ways of working, and foster a positive workplace environment across various business lines and geographies.
Quarterly reporting to the Board of Management, providing insights that significantly impacted business decisions through strategic internal communications to ensure engagement and alignment with organizational goals.
Budget management: 250K.
Championed Allianz Partners’ employee value proposition, driving alignment and adoption of global engagement, health & well-being, and DEI initiatives to reinforce employees’ sense of purpose.
Led cross-functional collaboration with Talent, L&D, and Communications teams to deliver impactful global programs.
Led comprehensive employee listening mechanisms (Allianz Engagement Survey, pulse surveys, focus groups, BU visits) to gather feedback, leveraging insights to drive targeted interventions.
Increased AES scores by 3 points in key indices (meritocracy, engagement, health & well-being) in 2024, surpassing the KPI of 1 point.
Designed and implemented strategies to optimize the entire employee journey, from onboarding to offboarding, leveraging employee feedback and data-driven insights.
Drove process improvement, standardization, and digitalization of engagement practices, ensuring a flexible, scalable, and feedback-driven framework that made employees feel valued, connected, and engaged throughout their career lifecycle.
Spearheaded internal communication campaigns and employer branding initiatives to enhance Allianz Partners’ reputation as an employer of choice.
Managed Board Members' BU visits calendar and organized 'Ask Me Anything' sessions, Employee What’s up coffee sessions, to foster open dialogue, boosting employee engagement and trust.
Developed and executed global health and well-being programs, driving a 15% increase in participation.
Promoted work-life balance, mental health support, and increased global access to well-being resources.
Led DEI initiatives, fostering an inclusive culture through global cultural programs and DEI priorities.
Led the Global Inclusion Council, empowering a network of Engagement Ambassadors across 78 countries to drive the adoption of inclusive practices.
Acted as an advocate for employees, ensuring their voices were heard at the leadership level.
Global People Engagement Lead
HERE TECHNOLOGIES
Paris
01.2020 - 10.2023
Responsible for designing, developing, and deploying strategies in Americas, EMEA and APAC (350 employees) to improve employee engagement.
Management of initiatives such as recognition, wellness, career development, and leadership programs and other activities aimed at creating a positive workplace environment.
Management of 11 wellbeing champions.
Budget management: 150K.
Designed, developed, and deployed global people-focused programs aligned with the company's goals and values.
Leading to a better understanding of the company strategy and leadership engagement score improvement Award won in 2022.
Created and executed strategic programs to cultivate learning and leadership, promote Talents and drive cultural changes, talent retention, recognition, collaboration, and career development.
For example: set up of a global coaching and mentoring program, ask me anything session with Leaders, Coffeendential peer to peer sessions (Award won in 2020 for EMEA HEROes celebration).
Built and maintained positive relationships with employees and leaders to support a positive work environment and foster the company culture.
Analyzed and reported on People engagement surveys, and recommended suitable actions to Leadership to ensure the program is aligned with the employees’ expectations.
Developed and executed a communication plan to ensure the vision, values, initiatives, successes are communicated regularly and effectively.
Inspired and influenced the People team to replicate at a company level (6K employees).
Organized employee events including team building, company outings.
Became the Company Team Building expert and provided best practices and recommendations to Leaders.
Assisted and coached line managers on key areas of leadership (e.g., People development, employee engagement, performance management) to improve their leadership engagement score.
Western Europe Community Manager
HERE TECHNOLOGIES
Paris
02.2017 - 01.2020
Responsible for designing the western Europe community strategy and launch of several initiatives and challenges to grow the community of Map creator users and keep them engaged.
Set up and management of a dispersed European team of 10 community engagement experts along with supervision of a 550K budget (salaries, bonuses, travel and marketing costs, trainings, etc.).
Accountable for coaching, performance appraisals, personal development plan, calibration, succession plan (Leadership average Engagement Score > 85%) - Partnered with L&D Team to develop internal corporate training programs.
Provided Map Creator Product Management team community UX feedbacks to design new features.
Designed Marketing programs, developed, and implemented to attract and retain consumer communities across 8 European countries (Award won for the WEU POI Campaign - 250K POI updated).
Created high-level value propositions for the company offering and utilization of various existing marketing materials and social media channels to activate and engage continuously communities.
Senior Insight Community Manager
RESPONDI SARL
Paris
10.2012 - 01.2017
Responsible for designing and managing global online research communities (forums, blogs, chats, etc.) for FMCG, Banking, Telecommunication, technology industries.
Set up of community strategies (Platform design, content integration, participants invitation) from scratch generating 2 million Euros annually between 2015 and 2017.
Designed the platform layouts on behalf of clients, invited participants to join the discussions.
Managed clients and provided trainings, technical and functional support to the Community platforms and research findings presentations.
Marketing research project manager
IPSOS
Paris
02.2008 - 10.2012
Responsible for managing all aspects of domestic and international projects in a fast-paced and collaborative environment.
Managed projects, communicated directly with clients to provide daily status updates or provide solutions to meet the project’s requirements, and ensured high level of client satisfaction.
Planned set up for project delivery, designed consumer questionnaires, and checked quotas against project specifications.
Managed international vendors.
Marketing research fieldwork supervisor
IRI FRANCE
Paris
03.2007 - 07.2008
Responsible for the Coordination of market research projects attended in stores by fieldworkers.
Managed the recruitment and the coordination of 250 fieldworkers in France.
Conception of the surveys to be used by the fieldworks in shops (mystery shopping).
Marketing Officer
BAKER PERKINS
Peterborough
01.2006 - 12.2006
Executed marketing communications to increase brand awareness and visibility and influence customer buying decisions.
Created marketing collateral to aid in client education.
Conducted research on competitor marketing and digital content.
Marketing intern
DANONE
Paris
09.2003 - 02.2004
Assisted the Head of Marketing department with day-to-day marketing tasks and coordinating activities.
Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas (i.e. engineering team, Quality team).
Investigated consumer opinions to improve the Déjeuner Rem product.
Education
Master - Political Science
HEIP
Paris
06.2004
Bachelor - Political science
Jules Verne University
Amiens
06.2001
Preparatory Class for The Grandes Ecoles -
Blanche de Castille
Versailles
01.2000
High School Diploma Baccalauréat L - Literature stream