Music
Florgela Taty
Google Ads Account Manager
Angers,pays de la loire
Summary
Dynamic sales professional with a proven track record at Galeries Lafayette, excelling in customer engagement and relationship building. Adept at utilizing CRM software to enhance account management, I consistently exceeded sales targets through adaptive selling techniques. My strategic approach to project management has driven successful marketing initiatives and fostered client loyalty.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Salesperson
Centrakor
Angers
11.2024 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance in selecting merchandise, finding accessories, and completing purchases.
Salesperson
Galeries Lafayette
05.2018 - 11.2021
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Communication and Marketing Manager
AP Immobilier
Dijon
11.2020 - 08.2021
- Streamlined internal communications processes, resulting in improved employee satisfaction and workplace morale.
- Conducted market research studies to identify potential opportunities for expansion into new markets or industries.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Marketing Intern
Galeries Lafayette
03.2018 - 05.2018
- Conducted market research to identify target audiences and optimize marketing efforts.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Assisted in creating written, video, and image content for marketing channels.
- Enhanced social media engagement through regular posting and audience interaction.
- Developed content for newsletters and email campaigns to keep subscribers informed and engaged.
Education
Associate of Science - Marketing And Sales
IAE Poitiers
Poitiers, France08-2023
Master of Science - Marketing Management
CFA Saint Joseph La Salle
Dijon, France09-2020
Bachelor of Arts - Languages And International Business
Université Bordeaux Montaigne
Bordeaux, France08-2018
High School Diploma -
Lycée Touchard Washington
Le Mans, France08-2015
Skills
Customer engagement
Cross-selling products and services
Account management
Customer care
Relationship building
Sales management
Brand storytelling
CRM software proficiency
Adaptive selling techniques
Project management
Project planning and development
Project tracking
Presentations
Additional Information
I love writing and reading books and different articles. Although my blog is not that popular I enjoy writing for it. On the other hand, I love listening to music and dancing, it helps me evacuate the stress of a long day.
Interests
Sports
Dancing
Blogging
Writing
Hobbies
My hobbies include dancing and creating different arts for my children
Timeline
Salesperson
Centrakor
11.2024 - 01.2025
Communication and Marketing Manager
AP Immobilier
11.2020 - 08.2021
Salesperson
Galeries Lafayette
05.2018 - 11.2021
Marketing Intern
Galeries Lafayette
03.2018 - 05.2018
Associate of Science - Marketing And Sales
IAE Poitiers
Master of Science - Marketing Management
CFA Saint Joseph La Salle
Bachelor of Arts - Languages And International Business
Université Bordeaux Montaigne
High School Diploma -
Lycée Touchard Washington
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