Florence Auma
Mukono
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
7
7
years of professional experience
Work History
Sales Manager
Arereng Hardware
05.2017 - 03.2024
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Established and cultivated solid business relationships with new or existing customers.
Education
Bachelor Of Accountancy - Accounting And Business Management
Ensign College
Utah Certificate Of Business Applications - Business Applications
BYU PATHWAY WORLDWIDE
Utah03.2024
Skills
- Business Planning
- Sales process
- Persuasive Negotiations
- Strategic account development
- Document Management
Timeline
Sales Manager
Arereng Hardware
05.2017 - 03.2024
Bachelor Of Accountancy - Accounting And Business Management
Ensign College
Certificate Of Business Applications - Business Applications
BYU PATHWAY WORLDWIDE
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