Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Fatih Hacıoğlu

Fatih Hacıoğlu

Usküdar

Summary

Experienced sales professionals in the hospitality industry and backgrounded with operation experience such as GC&E services and front office in well known properties of Istanbul and Doha. Strong sales professional with a bachelor of education focused in Sakarya University Tourism and Hotel Management

Overview

15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Director of Sales

MGallery The Galata Istanbul
10.2024 - Current

Leading the sales and marketing team of MGallery The Galata(Accor luxury branded and managed property)

Director Of Sales

Sheraton Istanbul City Center
05.2023 - 09.2024
  • Company Overview: 254 rooms
  • Managing the sales team including reservation and ensure them to achieve their performance as well as designing plans to meet sales targets, developing and cultivating relationships with clients and evaluating costs to determine their products' pricing when selling to customers
  • 254 rooms

Assistant Director Of Sales

JW Marriott Istanbul Bosphorus & Sheraton Istanbul City Center
05.2022 - 05.2023
  • Company Overview: 384 rooms
  • My role is to increase the wide of account portfolio being in corporation and maximize the revenue from this market with entire field sales team
  • Driving the team in order to achieve the targets and manage the RFP process
  • Also, supporting Travel Trade team in the terms of visiting & welcoming travel agencies in order to strength the partnership between agency contacts and our hotels
  • 384 rooms

Sales Manager

Hilton Doha
10.2020 - 05.2022
  • Company Overview: 309 Rooms
  • Responsible for the development of corporate segments and solicitation of new customer relationships and accounts while maintaining existing relationships with current accounts
  • 309 Rooms

Government Sales Manager

Hilton Bomonti Hotel & Convention Center
05.2019 - 10.2020
  • Company Overview: 837 rooms
  • My role is to increase the wide of government accounts being in corporation and maximize the revenue from this market
  • Managing Ankara sales trips once in a month
  • And provide the strong relationships with key accounts as well as finding new accounts
  • 837 rooms

Government Sales Manager

Conrad Istanbul Bosphorus & Hilton Istanbul Bosphorus
11.2017 - 05.2019
  • Company Overview: 1053 Rooms
  • Role is to maintain and build ongoing relationships with government accounts
  • Arranging sales trips in Ankara
  • Also, ensure the government inhouse events to implement successfully in collaboration with operation teams
  • 1053 Rooms

Assistant Sales Manager-Groups&Events

Conrad Istanbul Bosphorus
04.2015 - 11.2017
  • Handling the operation of large governmental groups such as the conferences of Turkish ministries, International foundations, President and Prime Ministers official visits
  • ( Us Vice President, President of Russia)
  • Following the daily catering details, rooming arrangements, payment terms in collaboration with related departments
  • Conducting site inspections, menu tastings

Sales Executive-Groups&Events

Hilton Istanbul Bosphorus
09.2012 - 04.2015
  • Communicating regularly with the client to ensure customer satisfaction for inhouse groups
  • Checking all event details such as Beo's, reconciliations, payment terms and coordinating handover steps between sales person and GC&E service person and ensure all the event details to be settled properly
  • Conducting site inspections, menu tastings and sales call

Front Office Supervisor

Conrad Istanbul Bosphorus
09.2010 - 09.2012
  • Organizing daily front office operations, delegating tasks at desk clerks and following these tasks to be settled in proper
  • Reviewing daily arrivals and departures, close follow up the room assignments, supporting checkin& checkout process and supporting Duty managers and Afom&Fom

Education

Bachelor Degree - Tourism Management

Sakarya University
01.2004 - 01.2009

Certificate - Erasmus Student Exchange Program

Coimbra University
01.2007 - 01.2008

Skills

  • Fluent in English

  • Communication skills

  • Middle East experience

  • Problem-solving abilities

  • Leadership experience

Certification

Erasmus Student Exchange Program, Coimbra University, Coimbra, Portugal, 2007/2008

Additional Information

Date of Birth 06 June 1986

Civil Status : Married

Military Service : Completed

Timeline

Director of Sales

MGallery The Galata Istanbul
10.2024 - Current

Director Of Sales

Sheraton Istanbul City Center
05.2023 - 09.2024

Assistant Director Of Sales

JW Marriott Istanbul Bosphorus & Sheraton Istanbul City Center
05.2022 - 05.2023

Sales Manager

Hilton Doha
10.2020 - 05.2022

Government Sales Manager

Hilton Bomonti Hotel & Convention Center
05.2019 - 10.2020

Government Sales Manager

Conrad Istanbul Bosphorus & Hilton Istanbul Bosphorus
11.2017 - 05.2019

Assistant Sales Manager-Groups&Events

Conrad Istanbul Bosphorus
04.2015 - 11.2017

Sales Executive-Groups&Events

Hilton Istanbul Bosphorus
09.2012 - 04.2015

Front Office Supervisor

Conrad Istanbul Bosphorus
09.2010 - 09.2012

Certificate - Erasmus Student Exchange Program

Coimbra University
01.2007 - 01.2008

Bachelor Degree - Tourism Management

Sakarya University
01.2004 - 01.2009
Fatih Hacıoğlu