Farooq Said
KPK
Summary
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 2-3 years of hands-on experience in administrative roles.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Emrill services Llc
Marina
09.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Organized conference room reservations for meetings or events.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Reported suspicious individuals to supervisor.
Assistant Supervisor
Doctor on call
Business Bay
04.2021 - 08.2023
- Coordinated daily activities and supervised staff to ensure efficiency.
- Assisted in the development of operational policies, procedures and standards.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
- Resolved customer complaints promptly and effectively.
- Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
- Trained new staff members on company policies, procedures and job expectations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Created and managed budgets for travel, training and teambuilding activities.
Sales Executive
Royal citadel marketing management
Business Bay
11.2020 - 01.2022
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
- Negotiated contracts with clients on behalf of the company.
- Trained junior sales staff on techniques for improving customer service experience.
- Researched industry news and developments to gain insights into customer preferences.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Maintained records related to sales for store management.
Education
Bachelor of Science - Medical Assisting
Bachelor of Medicine And Bachelor of Surgery
Hunan,changsha 06-2020
Computer Diploma - Ms Office ,excel,Word ,Opera
Al Saeed Computer Lab
Pakistan 05-2013
Skills
- Bookkeeping
- Clerical Support
- Administrative Support
- File Management
- Data Entry
- Positive and professional
- Mail distribution
- Multi-line telephone skills
- Office Administration
- Certified Microsoft Office Specialist
- Time Management
- Excel
- Word
- Opera
- Communication proficiency skills
Languages
English
Proficient
C2
Chinese (Cantonese)
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Receptionist
Emrill services Llc
09.2023 - Current
Assistant Supervisor
Doctor on call
04.2021 - 08.2023
Sales Executive
Royal citadel marketing management
11.2020 - 01.2022
Bachelor of Science - Medical Assisting
Bachelor of Medicine And Bachelor of Surgery
Computer Diploma - Ms Office ,excel,Word ,Opera
Al Saeed Computer Lab
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