Faith Fritch

Managed the day-to-day operation of the office, including the overall maintenance of the office and managing the vendor contacts. Being the main point of contact for employee service calls, requests, and issues and providing day-to-day general administrative support to all departments (Traders, Finance, Operations, and Accounting) on an as-needed basis. Worked closely with the property management team to resolve or address all building safety, security, or maintenance issues. Greeted visitors and coordinated with them to the proper employee or meeting. Coordinated conferences, meetings, special events, and travel. Prepared all expense reports as needed and maintained all office invoices and spending budgets for each month. Coordinated and maintained communications with the IT department as well as supporting projects like simple IT errors or new hire equipment

Worked closely with the foundation department assisting in administrative needs or support for events and meetings

Created marketing needs, utilizing Canva and grant reports. Observed and maintained meeting minutes for all board meetings keeping up to code with the non-profit IRS standards and submitting reports to legal counsel and the head of the Foundation

Planned, coordinated, and executed events, which included, but were not limited to, working with local branches or regions to create invitations for customers and suppliers, keeping track of supplier funds requested and received, and coordinating logistics leading up to and on the day of the event.

Examples of events: local branch open houses, annual AD sales planning events, and Automation Fair. Planned, coordinated, and executed strategic marketing campaigns at corporate, regional, and local levels, which included, but were not limited to, validating that all customer marketing campaigns met company branding requirements. Worked with sales and specialist teams to build campaigns around their initiatives. Built campaigns in our marketing automation tool. Followed up with sales teams by providing regular activity reports on customer touchpoints and leads

Assisted with sales enablement, such as: Providing training & resources to the sales team to allow them to leverage our technology. Keeping the sales organization up to date on our capabilities by keeping updated presentations, brochures, videos, etc. For their own use and customer use. Worked with sales to engage with CRM (updated contacts, opportunities, etc.)

Managed all aspects of social media, including but not limited to creating graphics for posts, engaging with suppliers, customers, and employees on social channels, reporting and analytics, and coordinating posts in conjunction with larger marketing campaigns.

Helped plan events like conferences and team trips, and set schedules for these events. Assisted with multiple different offices in different job fields, such as Solar, Mobility, and Technology. Met with clients and set up monthly meetings with clients and recruiters to evaluate performance from the month before. Assisted in designing and running social media platforms like Instagram, Facebook, TikTok, and LinkedIn. Helped organize onboarding paperwork and created Prezi and presentations for weekly National Zoom calls. Worked with other departments and made sure ads and branding were set and being utilized weekly. Met with new clients and see if they would be a great addition to the company, and continue networking. Ran interviews for multiple offices and found quality candidates to be interviewed by hiring managers